Dalia Ahmed, Call Center

Dalia Ahmed

Call Center

Commercial Bank of Kuwai

Lieu
Koweït - Hawali
Éducation
Baccalauréat, Accounting
Expérience
5 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 3 Mois

Call Center à Commercial Bank of Kuwai
  • Koweït
  • Je travaille ici depuis mars 2019

department
* Virtual Banking - Worked on customers cheques and had a
certain process to follow, then applied all the information
needed on the system.
* Open account - Opened different accounts for customers and
explained the benefits of each.
* Live chat
* 3cx - Dealt with customers calls and helped to solve their
issues.
* Branches - Cheque deposit, self-service, digital banking

External audit à RSM Albazie & Co
  • Koweït
  • juillet 2018 à août 2018

Dealing with report review of interim condensed consolidated
financial information.
* Assured companies follow International Financing Reporting
Standards (IFRSs) and we as auditors conduct our audit in
accordance with International Standard on Auditing (ISAs).
* Roll forward financial statements between two years.
* Prepared summary of the general assembly meeting.

Éducation

Baccalauréat, Accounting
  • à American University of Kuwait (AUK)
  • janvier 2018

Etudes secondaires ou équivalent, Accounting
  • à International Academy of Kuwait (IAK)
  • janvier 2013

Specialties & Skills

Training
Virtual
Auditing
Branches
Call Center
BANKING
BENEFITS ADMINISTRATION
AUDITING
COMMUNICATION SKILLS
FINANCE
FINANCIAL
FINANCIAL STATEMENTS
MICROSOFT EXCEL
MICROSOFT POWERPOINT
MICROSOFT WORD

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Call center (Formation)
Institut de formation:
Commercial Bank of Kuwait

Loisirs

  • Walking