Dalia Deeb, ATM/KNET Reconciliation Officer

Dalia Deeb

ATM/KNET Reconciliation Officer

National Bank of Kuwait

Location
Kuwait - As Salimiyah
Education
Bachelor's degree, Business Marketing
Experience
10 years, 10 Months

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Work Experience

Total years of experience :10 years, 10 Months

ATM/KNET Reconciliation Officer at National Bank of Kuwait
  • Kuwait - Al Kuwait
  • April 2015 to May 2018

.Manage payroll account reconciliation
.Research and prepare recommendation to clear pending Items
.Assist in transaction matching between Treasury modules and bank statements for bank accounts
.Making Decisions and Solving Problems
.Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money
.Documenting/Recording Information

Central Processing Senior Clerk at Natioal Bank of Kuwait
  • Kuwait - Al Kuwait
  • April 2012 to April 2015

.Increase efficiency & reduce delivery timings; automation of processes to ensure accuracy and speed
.Review of operational procedures in order to ease the workflow, achieve better customer service & enhance productivity
.Ensure proper management of standing orders from customers
. Manage cheque returns
.Put in place a Centralized Account Opening unit for all branches

Sales Officer at National Bank Of Kuwait
  • Kuwait - Al Kuwait
  • August 2007 to April 2012

.Administer and ensure compliance to all sale objectives.
.Manage selling of various products in professional manner.
.Coordinate with customers and provide various company plans and services and detail quote for all required information
.Maintain and update knowledge on all company products and service
.Manage various documents for all sales sources efficiently
.organising sales visits
.Attending exhibitions, conferences and meetings
.Negotiating contracts and packages
.Aiming to achieve monthly or annual targets

Education

Bachelor's degree, Business Marketing
  • at Arab Open Univeristy
  • December 2017

Doubly accredited, both by the local and the UK's Open University

High school or equivalent, High School
  • at Fajer Al-Sabah School
  • August 2002

NA

Specialties & Skills

Creativity
Time Management
Teamwork
Communications
Outlook
share point
Internet Friendly

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Managing stress at the workplace (Certificate)
Date Attended:
November 2015
Customer satisfaction skills (Certificate)
Date Attended:
April 2012
Negotiation skills course (Training)
Training Institute:
NBK
Date Attended:
February 2010
Combating Money laundering and financing terrorism (Certificate)
Date Attended:
January 2010
NBK customer experience (Certificate)
Date Attended:
May 2011
Stress management (Certificate)
Date Attended:
May 2010
Basic selling skills course (Certificate)
Date Attended:
January 2008
Sharepoint 2013 (Training)
Training Institute:
Professional Advancement & Continuing Education ( GUST )
Communication Skills Training (Training)
Training Institute:
NBK
Problem Solving (Training)
Training Institute:
NBK
Emotional Intelligence (Training)
Training Institute:
NBK
Anger Management (Training)
Training Institute:
NBK
Time Management (Training)
Training Institute:
NBK
Business Process Moudeling (Training)
Training Institute:
IBS

Hobbies

  • Solving puzzles, Travelling