Dana Rustom, Content & Account Manager

Dana Rustom

Content & Account Manager

Carmudi.com

Location
United Arab Emirates - Dubai
Education
Diploma, Adobe Suites
Experience
14 years, 3 Months

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Work Experience

Total years of experience :14 years, 3 Months

Content & Account Manager at Carmudi.com
  • United Arab Emirates - Dubai
  • My current job since March 2014

- Extensive knowledge of Salesforce
- Managing a portfolio of accounts
- Using an existing network of industry contacts to generate new business
- Leading and training other members of the account team
- Managing the work of account executives
- Leading project management activity
- Ensuring necessary actions are undertaken by the account team
Building a 'territory'
- Achieving sales targets
- Attending client meetings
- Maintaining and expanding relationships with existing clients
- Completing administrative work, as required
- Create, update, coordinate and upload content for www.carmudi.ae website
- Bulk renaming/re-sizing/uploading on www.carmudi.ae
- Designed and Uploaded all website creative
- Monitored website performance and traffic
- Web scraping

Content Specialist at Booking.com
  • United Arab Emirates - Dubai
  • October 2015 to October 2018

- Maintain, review and continually improve content that accurately reflects the properties on Booking.com.
- Applied internal tools to facilitate data-driven results and strategy, resulting in an increase in Content Scores for the MENA region.
- Drafted, edited and created customized content descriptions for Tier 1 Hotels in the region.
- Collect essential content by contacting properties and the Account Management teams directly.
- Supporting other parts of the business by collecting information and coordinating local and global projects.
- Define the key content priorities and KPI’s with the Partner Services teams. Define insights, hypothesis and road map of testing as well as market priority across the region.
- Managed projects across regional offices that included insights for users that focused around landmarks and districts.
- Collaborated with the Digital team and worked on insights, research & analytics to optimize SEO and PPC campaigns.

KG2 English Teacher at Amman Academy
  • Jordan - Amman
  • August 2013 to November 2013

•Received PYP training.

•Taught children basic math, alphabets and their sounds (Jolly Phonics).

•Assessed all students after every quarter.

•Encouraged students to use their imagination with open ended questions.

•Planned weekly schedules.

•Organized and maintained classroom.

•Focused on weaker students.

•Created different skills and techniques for teaching. Shared them with the rest of my team.

•Conducted meetings with parents regarding their child’s evaluation.

Leader at My Gym
  • Jordan - Amman
  • January 2013 to August 2013

•Led personal classes.

•Taught and assisted parents to develop child fitness/bonding.

Day Care Animator at Kings Academy
  • Jordan - Amman
  • January 2012 to January 2013

•Developed and maintained daily activities.

•Monitored children ages 1 to 4.

•Taught children beginner levels of mathematics and art.

Freelance Graphic Designer at HKH General Contractors
  • Qatar - Doha
  • October 2010 to October 2011

•Worked on flyers and booklets for HKH Contractors as well as presentations used to present the company.

•Updated website on regular basis

Graphic Designer at Mind Storming Co.
  • Jordan - Amman
  • September 2009 to September 2010

•Designed advertisements that were published in various local and regional newspapers and trading publications.

•Worked closely with clients throughout the design process.

Education

Diploma, Adobe Suites
  • at SAE Institute
  • January 2012

Certificate in Adobe Suite SAE Institute Amman, Jordan 10/2011 - 01/2012 • Included short courses in Photoshop, Illustrator, InDesign, Dreamweaver and Flash CS5.

Bachelor's degree, Computer Graphics
  • at New York Institute of Technology
  • June 2009

Bachelor of Fine Arts in Computer Graphics, with Highest Honors New York Institute of Technology Amman, Jordan 10/2005 - 06/2009 • Achieved a cumulative GPA of 3.46 out of 4.00.

Specialties & Skills

Childcare
Child Development
Teaching
Adobe Illustrator
Adobe Photoshop
InDesign
Childcare
Photoshop
Illustrator
Dreamweaver
Interior Design
Graphics
Working under pressure

Languages

Arabic
Intermediate
English
Expert

Training and Certifications

Adobe Suite (Certificate)
Date Attended:
October 2011
Valid Until:
January 2012

Hobbies

  • Reading
  • Cooking
  • Painting
  • Singing
  • Swimming
  • Baby sitting
  • Drawing