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Danica Gagui, Hostess

Danica Gagui

Hostess·Nb chocolate House,

Kuwait

Diploma, Business Administration

Work experience

Total years of experience: 7 years, 3 months

Hostess

June 2024 - Present

Nb chocolate House,

Al Ahmadi, Kuwait

June 2024 - Present

Greeted and seated guests promptly, ensuring pleasant and efficient dining
experiences.
Maintained cleanliness and organization of the hostess station and guest
waiting areas.
Provided excellent customer service by addressing guest inquiries and
resolving complaints.
Managed guest reservations and accommodated special seating requests
effectively.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Sales associate

January 2023 - February 2024

Adidas,

Al Ahmadi, Kuwait

January 2023 - February 2024

Exceeded sales targets by 15% consistently through effective customer
Company industry:
Retail & Wholesale
Job role:
Sales

Sales advisor

February 2016 - March 2018

The body shop,

Al Ahmadi, Kuwait

February 2016 - March 2018

Developed and maintained strong relationships with clients, resulting in
repeat business and referrals.
Conducted market research to identify potential sales opportunities and
target markets.
Provided product training and demonstrations, enhancing customer
understanding and driving sales.
Analyzed sales data to identify trends and adjust tactics to achieve sales
targets.
Company industry:
Retail & Wholesale
Job role:
Sales

Travel management

June 2002 - April 2004

Holy angel university,

Angeles City, Philippines

June 2002 - April 2004

In-depth understanding of global travel regulations and compliance
requirements. in leveraging technology for efficient travel booking systems. coordinating complex travel itineraries and logistics management.
Company industry:
Primary, Prep, & Secondary School
Job role:
Hospitality and Tourism

Education

holy angels university

January 2024

January 2024

Diploma, Business Administration

Philippines

Skills

COORDINATING
Intermediate
COORDINATING
Intermediate
BOOKING SALES
Intermediate
BOOKING SALES
Intermediate
CORPORATE TRAVEL MANAGEMENT
Intermediate
CORPORATE TRAVEL MANAGEMENT
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LOGISTICS MANAGEMENT
Intermediate
LOGISTICS MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
SOCIAL SKILLS
Intermediate
SOCIAL SKILLS
Intermediate
TRAVEL ARRANGEMENTS
Intermediate
TRAVEL ARRANGEMENTS
Intermediate

Languages

English

Beginner

Arabic

Beginner

Filipino

Beginner

Training and Certifications

Certifications
Hospitality Service Excellence Certificate Certificate in Customer Engagement Excellence

Hobbies and interests

Biking
Photography
Traveling