Sales Executive/Promoter
Giordano
Total years of experience :10 years, 4 Months
• Supporting management team on the organization of the introduction all new recruits
• Knowledge about company history, customer service, store operations
• Handling stock, receiving new collection, print barcodes, change tags during the sale
• Accurately balanced cash register all time, receiving card payments
• Teamwork, conflict handling, problem solving, friendly attitude with colleagues
• Building close relationship with customers to welcome back and inform about upcoming sale promotions
• Positive attitude and excellent communication skills
• Participate in morning meetings
• Greet incoming guests warmly with a genuine smile and eye contact
• Provide and understand desire and preferences of the customers and guide them to the right section in the shop
• Using excellent customer service skills whilst offering advice and assistance in a professional and efficient manner in accordance with the company service requirement
• Responsible in stock control, receiving new collection, sending sale items to the store, changing barcodes, tags, knowing quantity and prepare transfer report for management
• Team work, achieving personal and shop target
• Receiving cash and card payments, responsible in changed and return items
• Greeting customers, open door, smile with friendly attitude
• Always be on the alert, secure sensitive information management
• Opening and clothing shop together with staffs, be sure all is under control
• Always keep contact with CCTV management
• Check fire exit doors and inform staffs if new changes in the shop
• Secure new stock and be attentive to details
• Always look good and welcome back customers
• Provide for VIP customers water, tea or coffee
• Good communication with all tourists in all nationalities
• Provide tour tickets and explain all descriptions, options and packages
• Promote tours in all categories and provide presentation to interest the clients
• Inform customers about policies, rules and safety of company
• Cash handling and booking for customers car, bus, taxi, yacht
• Always stay positive to attract the customers
• Contacting with tour companies and make final deals
• Receiving feedback from customers about the journey and customer care