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Danilo Ramos, Cashier / Customer Relationship Executive

Danilo Ramos

Cashier / Customer Relationship Executive ·Al Ahalia Money Exchange Bureau

Philippines

Bachelor's degree, Business Management major in Operations

Work experience

Total years of experience: 6 years, 0 months

Cashier / Customer Relationship Executive

December 2017 - December 2019

Al Ahalia Money Exchange Bureau

Abu Dhabi, United Arab Emirates

December 2017 - December 2019

• Adheres to the Central Bank Regulations, Company policy and procedures consistently.
• Complies efficiently with Anti-Money Laundering and Know Your Customer Policy.
• Responsible in financial remittance of domestic and international.
• Encodes accurate data entry to ensure that the payment is processed on time and correctly.
• Arrange local and foreign currencies as per the branch requirements and ensuring that the currency stocks are available for the shift.
• Carry out to the standards of customer’s service in establishing good relations to guarantee repeat business and observed efficient business ethics.
• Managing banking correspondences including request letters for account balance specifically for Philippine Corridor.

Company industry:
Accounting
Job role:
Banking

Data Entry Clerk / Secretary

February 2015 - February 2017

Kudu Company for Food and Catering

Riyadh, Saudi Arabia

February 2015 - February 2017

• Preparing the data sheet of Product for Dispatch Copy using Oracle system.
• Making sales invoices.
• Preparing Delivery Note by entry of Orders in Oracle system.
• Making Summary sheet for Production.
• Maintaining and updating workflow record regarding work completed and work pending.

Company industry:
Manufacturing
Job role:
Manufacturing

Stock Controller

December 2013 - January 2015

Blessie Yumang Rice Store

Philippines

December 2013 - January 2015

•Handling cash and credit sales, and close out until at the end of the day
•Compiling records concerned with ordering, receiving and issuing items.
•Preparing requisitions, orders or other documents for purchasing new additional items.
•Maintaining shelf organization and stocking.
•Making sales, answering customers' questions and customer complaints to proper avenues.

Company industry:
Sales Outsourcing
Job role:
Accounting and Auditing

Intern Sales Service Assistant

November 2013 - January 2015

Philippine National Bank

Philippines

November 2013 - January 2015

•Managing, maintaining and organizing the documents of the company as well as the electronic files like the personal information of the company's valued-clients.
•Assisting the clients on how to open an ATM Account, Passbook Account and on how to avail credit card.
•Encoding the transactions of the company specifically the BIR transactions.
•Assisting and helping the employees of Philippine National Bank in their daily transactions.

Company industry:
Banking
Job role:
Banking

Service Crew

October 2011 - April 2012

Jollibee UST-Dapitan

Philippines

October 2011 - April 2012

Handling cash and credit sales, and close out until at the end of the day
•Compiling records concerned with ordering, receiving and issuing items.
•Preparing requisitions, orders or other documents for purchasing new additional items.
•Maintaining shelf organization and stocking.
•Making sales, answering customers' questions and customer complaints to proper avenues.

Company industry:
Sales Outsourcing
Job role:
Customer Service and Call Center

Education

STI College Recto

May 2014

May 2014

Bachelor's degree, Business Management major in Operations

Philippines

GPA (percentage): 92%

GPA (percentage): 92%

Sta. Maria National High School

March 2010

March 2010

High school or equivalent, High Scool

Philippines

GPA (percentage): 90%

GPA (percentage): 90%

Skills

Microsoft Outlook
Expert
Microsoft Outlook
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Oracle ERP
Expert
Oracle ERP
Expert
ATM
Expert
ATM
Expert
AVENUE
Beginner
AVENUE
Beginner
C
Beginner
C
Beginner
CREDIT
Expert
CREDIT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DELIVERY
Beginner
DELIVERY
Beginner
MANAGEMENT
Expert
MANAGEMENT
Expert
ORGANIZATIONAL SKILLS
Expert
ORGANIZATIONAL SKILLS
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
Microsoft Outlook
Expert
Microsoft Outlook
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Oracle ERP
Expert
Oracle ERP
Expert

Languages

English

Expert

Hindi

Beginner

Urdu

Beginner

Arabic

Beginner

Training and Certifications

Training
Fire Fighting
SFFECCO
Dec 2016
Show credentials
Anti-Money Laundering
Al Ahalia Money Exchange Bureau
Mar 2018