Customer Service Associate
Pure Health
Total years of experience :5 years, 6 Months
Build Sustainable relationships and trust with customer accounts through open and interactive Communication.
Providing Accurate and complete information by using the right methods.
Resolve Customer Complaints Via phone, Email Social media.
Processed Credit Card applications, took care of customers over the phone and in person.
* Engage and educate customers on product usage.
* Responsible for daily/monthly sales targets.
* Update and manage contact database with accurate profiles, notes, and relevant
information.
* Convey brand information to customers and respond to questions/inquiries that arise.
* Undertake training on the firm’s markets and products, and improve on selling skills
Worldwide Tours & Travels India
* Managing the full cycle of 50+ tour groups from their onboarding
to ensuring excellent customer services are always maintained.
* Working on maintaining full record of the customers and running
multiple tours at the same time.
* Marketing of the tours and brainstorming new tour ideas to build
sustainable service packages for the organization to generate
revenue.
courses: G.C.S.EStateBoard of School - Jammu and Kashmir India