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Mouna Taha, Specialist Organization Development & Job Design

Mouna Taha

Specialist Organization Development & Job Design·Confidential

United Arab Emirates

Master's degree, Business Administration

Work experience

Total years of experience: 13 years, 6 months

Specialist Organization Development & Job Design

June 2023 - Present

Confidential

Abu Dhabi, United Arab Emirates

June 2023 - Present

• Conduct a comprehensive job analysis to identify the key responsibilities for all positions in the organization
• Utilize various methods such as interviews, manuals, policies and observations to gather data on job roles
• Draft and update clear, concise and accurate job descriptions for all positions in the company
• Assist hiring managers and Recruitment to understand specific job requirements to assess candidate suitability
• Work with Performance Management to utilize the job descriptions as a foundation for evaluation and goal setting
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Human Resources and Recruitment

Senior Employee Relations Specialist

May 2021 - March 2023

Department of Health

Abu Dhabi, United Arab Emirates

May 2021 - March 2023

• Handle issues with regards to attendance, leaves, salaries, promotion and transfer as per HRA Policy
• Answer daily employee queries using a ticketing system (AAMRNA) and provide the necessary assistance
• Onboard new joiners and work with Recruitment/Training team to complete their joining formalities, orientation programs and probation period
• Raise and manage medical requests in term of long sick leaves, escort leave, reduce working hours and remote work requests in the medical committee (Accela Civic Platform)
• Update employee relation policies and procedures and liaise with external vendors to enhance ER systems
• Perform investigations into HR policy violation and advise managers with resolving issue
• Prepare disciplinary letters and issue warnings as per HRA policy and internal rules within the employee relation
• Check employee absences/violations and take the necessary action to cover the days or deduct them as per the law
• Prepare employee relation reports such as employee attendance, daily violations, medical requests, outsource details, remote work, resignation list, employee leaves, …etc
• Prepare outsource monthly payroll and verify agency invoices
• Enroll employees in Oracle and update their assignment details as required (position, location, manager, leaves)
• Handle employee’s end of service in term of declarations, approvals, oracle, payroll, clearance and final settlement
• Terminate employees in Abu Dhabi Pension Fund (Defer Nonpayment/Termination Payment Request/Pension)
Company industry:
Other Healthcare Services
Job role:
Human Resources and Recruitment

HR Assistant (AD Business Partner)

November 2020 - May 2021

Amazon

Abu Dhabi, United Arab Emirates

November 2020 - May 2021

• Support in delivering HR services in term of insurance cards, residency visa, Emirates IDs as per UAE labor law
• Lead the operational activities of employee relations and build good relationship with other amazon site leaders
• Act as the HR focal point in the recruitment process (onboarding) of new joiners
• Handle employee leave issues and daily attendance to ensure fully alignment with Amazon HR policies
• Support the Operations Team in managing employee’s investigations, resignation, and salary issues where needed
• Conduct employee engagement activities to have a high rate of wellbeing and happiness
• Manage Associate files and update their personal details in all UAE sites
• Check site “Voice Of Associates” (VOA) and conduct Gemba Walk to answer all queries and provide assistance
• Liaise with Amazon Managers to draft/update job descriptions as per employee relations trend
• Partner with site stakeholders to check the daily compliance report of all UAE Amazon Associates
• Perform coaching sessions to site Supervisors as well as Associates to raise the awareness level of Amazon policies
Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

HR and Job Design Analyst

July 2019 - August 2020

ADNOC Distribution

Abu Dhabi, United Arab Emirates

July 2019 - August 2020

• Participate in transformation projects and advice in the preparation of Job Descriptions and job evaluation process
• Conduct interviews with job holders to gain further insights about job scope of work and function
• Collect the documentation required to write proper job descriptions and deliver role’s main objective
• Write, review and update company job descriptions reflecting the main duties and accountabilities
• Using HAY Methodology, evaluate/re-evaluate approved job descriptions and discuss the same with JE Committee
• Liaise with Recruitment team to provide the approved grades, title, minimum requirements for onboarding purpose
Company industry:
Oil & Gas
Job role:
Human Resources and Recruitment

Acting Employee Engagement Team Leader

January 2016 - August 2020

Adnoc

Abu Dhabi, United Arab Emirates

January 2016 - August 2020

 Lead bi-annual survey called “Employee Engagement Survey” under Performance Management Department to raise the level of engagement and well being
 Benchmark to visit engagement best practices, come up with future improvements and enhanced HR Strategies
 Consult with ADNOC organization Heads effective engagement strategies, practices and action plans
 Develop with Performance Management Manager various engagement tools and manage the closure of all corrective action plans
 Provide culture trainings to Unit Heads to reflect engagement objectives, HR strategies and raise employee morale
 Draft engagement Term of Reference (TOR), policy and procedure
 Conduct regular meetings to review HR KPI progress and ensure alignment with company’s strategic plans
Company industry:
Oil & Gas
Job role:
Human Resources and Recruitment

Organization Development Officer

August 2012 - June 2019

Adnoc

Abu Dhabi, United Arab Emirates

August 2012 - June 2019

 Provide consultation to identify, plan and implement organizational structure changes (transformation projects)
 Review organizational structure, make change recommendations and assist in studying company’s operating model
 Benchmark against other organizations and visit latest OD tools, best practices and HR strategies
 Perform structural health checkup and ensure all activities are correctly reflected in the organization structure
 Update and maintain company’s organization charts using Visio
 Support the development of agile OD initiatives, guidelines and processes considering budget limitation
 Make presentations to senior managers suggesting new initiatives with cost calculation
 Review job titles, job family, reporting relationships and company Statement of Functions (SOFs)
 Maintain OD manuals, update HRM System, administer HR Dashboard and update OD policy and procedure
Company industry:
Oil & Gas
Job role:
Human Resources and Recruitment

Education

Abu Dhabi University

July 2015

July 2015

Master's degree, Business Administration

United Arab Emirates

GPA (point): 3.9 out of 4

GPA (point): 3.9 out of 4

Abu Dhabi University

July 2011

July 2011

Bachelor's degree, English (TEFL and Translation)

United Arab Emirates

GPA (point): 3.7 out of 4

GPA (point): 3.7 out of 4

Al Muntaha Secondary School

High school or equivalent,

United Arab Emirates

from

Skills

Data Analysis
Expert
Data Analysis
Expert
Organization Development
Expert
Organization Development
Expert
Employee Relations
Expert
Employee Relations
Expert
Employee Engagement
Expert
Employee Engagement
Expert
Job Design
Expert
Job Design
Expert
BUSINESS COMMUNICATIONS
Expert
BUSINESS COMMUNICATIONS
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
COMPETITIVE ANALYSIS
Expert
COMPETITIVE ANALYSIS
Expert
MICROSOFT PROJECT
Expert
MICROSOFT PROJECT
Expert
BUSINESS ADMINISTRATION
Expert
BUSINESS ADMINISTRATION
Expert
BENCHMARKING
Expert
BENCHMARKING
Expert
Project Management
Intermediate
Project Management
Intermediate
Organization Development
Expert
Organization Development
Expert
Effective team player
Expert
Effective team player
Expert
Technical statistical skills
Expert
Technical statistical skills
Expert
Analytical skills
Expert
Analytical skills
Expert
Job Evaluation
Expert
Job Evaluation
Expert
Job Design Analysis
Expert
Job Design Analysis
Expert
workforce planning
Intermediate
workforce planning
Intermediate
negotiation
Expert
negotiation
Expert
organizational development
Expert
organizational development
Expert
oracle hr
Expert
oracle hr
Expert
hr transformation
Expert
hr transformation
Expert
planning
Expert
planning
Expert
problem solving
Expert
problem solving
Expert
operational hr
Expert
operational hr
Expert
orientation
Intermediate
orientation
Intermediate
performance appraisal
Beginner
performance appraisal
Beginner
performance management
Beginner
performance management
Beginner
microsoft powerpoint
Expert
microsoft powerpoint
Expert
office administration
Expert
office administration
Expert
time management
Expert
time management
Expert
payroll
Beginner
payroll
Beginner
office management
Expert
office management
Expert
marketing
Beginner
marketing
Beginner
policy
Expert
policy
Expert
office work
Expert
office work
Expert
HR reporting skills
Expert
HR reporting skills
Expert
Business Management & Leadership Skills
Expert
Business Management & Leadership Skills
Expert
Strategic Thinking & Planning Skills
Expert
Strategic Thinking & Planning Skills
Expert
Employee Engagement
Expert
Employee Engagement
Expert
Coaching
Expert
Coaching
Expert
Organizational skills
Expert
Organizational skills
Expert
Multitasking skills
Expert
Multitasking skills
Expert
Active listening
Expert
Active listening
Expert
onboarding and offboarding
Expert
onboarding and offboarding
Expert
Workplace Culture Development Skills
Expert
Workplace Culture Development Skills
Expert
HR Project Management
Expert
HR Project Management
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Employee relations
Expert
Employee relations
Expert
Proactivity
Expert
Proactivity
Expert
Microsoft office
Expert
Microsoft office
Expert
grievance and disciplinary
Expert
grievance and disciplinary
Expert
Managing priorities
Expert
Managing priorities
Expert
Compensation and benefits
Expert
Compensation and benefits
Expert
Management
Expert
Management
Expert
Decision-Making
Expert
Decision-Making
Expert
Attention to Details
Expert
Attention to Details
Expert
Microsoft Visio
Expert
Microsoft Visio
Expert
Translation
Intermediate
Translation
Intermediate
Presentation Skills
Expert
Presentation Skills
Expert
HR Operations
Expert
HR Operations
Expert
HRMS
Expert
HRMS
Expert
teamwork
Expert
teamwork
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Human Resources Analytics from University of California via Coursera
Dec 2021
Certified Human Resources Management Professional
Feb 2020
 Certified Mind Mapping & Couching- Think Buzan Certified
 Certified Business Professional, Business Communication & Business Etiquette & Protocol
 Certified HAY Job Analysis & Description, Job Evaluation & Grades (Korn Ferry Hay Guide Chart Prof