Mouna Taha

• Conduct a comprehensive job analysis to identify the key responsibilities for all positions in the organization
• Utilize various methods such as interviews, manuals, policies and observations to gather data on job roles
• Draft and update clear, concise and accurate job descriptions for all positions in the company
• Assist hiring managers and Recruitment to understand specific job requirements to assess candidate suitability
• Work with Performance Management to utilize the job descriptions as a foundation for evaluation and goal setting

• Handle issues with regards to attendance, leaves, salaries, promotion and transfer as per HRA Policy
• Answer daily employee queries using a ticketing system (AAMRNA) and provide the necessary assistance
• Onboard new joiners and work with Recruitment/Training team to complete their joining formalities, orientation programs and probation period
• Raise and manage medical requests in term of long sick leaves, escort leave, reduce working hours and remote work requests in the medical committee (Accela Civic Platform)
• Update employee relation policies and procedures and liaise with external vendors to enhance ER systems
• Perform investigations into HR policy violation and advise managers with resolving issue
• Prepare disciplinary letters and issue warnings as per HRA policy and internal rules within the employee relation
• Check employee absences/violations and take the necessary action to cover the days or deduct them as per the law
• Prepare employee relation reports such as employee attendance, daily violations, medical requests, outsource details, remote work, resignation list, employee leaves, …etc
• Prepare outsource monthly payroll and verify agency invoices
• Enroll employees in Oracle and update their assignment details as required (position, location, manager, leaves)
• Handle employee’s end of service in term of declarations, approvals, oracle, payroll, clearance and final settlement
• Terminate employees in Abu Dhabi Pension Fund (Defer Nonpayment/Termination Payment Request/Pension)

• Support in delivering HR services in term of insurance cards, residency visa, Emirates IDs as per UAE labor law
• Lead the operational activities of employee relations and build good relationship with other amazon site leaders
• Act as the HR focal point in the recruitment process (onboarding) of new joiners
• Handle employee leave issues and daily attendance to ensure fully alignment with Amazon HR policies
• Support the Operations Team in managing employee’s investigations, resignation, and salary issues where needed
• Conduct employee engagement activities to have a high rate of wellbeing and happiness
• Manage Associate files and update their personal details in all UAE sites
• Check site “Voice Of Associates” (VOA) and conduct Gemba Walk to answer all queries and provide assistance
• Liaise with Amazon Managers to draft/update job descriptions as per employee relations trend
• Partner with site stakeholders to check the daily compliance report of all UAE Amazon Associates
• Perform coaching sessions to site Supervisors as well as Associates to raise the awareness level of Amazon policies

• Participate in transformation projects and advice in the preparation of Job Descriptions and job evaluation process
• Conduct interviews with job holders to gain further insights about job scope of work and function
• Collect the documentation required to write proper job descriptions and deliver role’s main objective
• Write, review and update company job descriptions reflecting the main duties and accountabilities
• Using HAY Methodology, evaluate/re-evaluate approved job descriptions and discuss the same with JE Committee
• Liaise with Recruitment team to provide the approved grades, title, minimum requirements for onboarding purpose

 Lead bi-annual survey called “Employee Engagement Survey” under Performance Management Department to raise the level of engagement and well being
 Benchmark to visit engagement best practices, come up with future improvements and enhanced HR Strategies
 Consult with ADNOC organization Heads effective engagement strategies, practices and action plans
 Develop with Performance Management Manager various engagement tools and manage the closure of all corrective action plans
 Provide culture trainings to Unit Heads to reflect engagement objectives, HR strategies and raise employee morale
 Draft engagement Term of Reference (TOR), policy and procedure
 Conduct regular meetings to review HR KPI progress and ensure alignment with company’s strategic plans

 Provide consultation to identify, plan and implement organizational structure changes (transformation projects)
 Review organizational structure, make change recommendations and assist in studying company’s operating model
 Benchmark against other organizations and visit latest OD tools, best practices and HR strategies
 Perform structural health checkup and ensure all activities are correctly reflected in the organization structure
 Update and maintain company’s organization charts using Visio
 Support the development of agile OD initiatives, guidelines and processes considering budget limitation
 Make presentations to senior managers suggesting new initiatives with cost calculation
 Review job titles, job family, reporting relationships and company Statement of Functions (SOFs)
 Maintain OD manuals, update HRM System, administer HR Dashboard and update OD policy and procedure