Divya Lewis

HR Strategy formulation and Execution
 Supported business strategy team in developing HR Strategies, identifying departmental KPI’s
 Formulation of HR strategy, initiatives, budgets for Kuwait.
 Conducts man-force planning and consulted businesses on required workforce and re-alignment and full utilization of existing workforce.
 Supported in competency mapping through interviewing and other various tools.
 Assisted in develop and establishing behavioral competencies & technical competencies.
 Developed Job Descriptions and updated it regularly based on business direction

Recruitment & Talent Management
 Developed competency based assessment techniques and tools along with head of the department.
 Support in competency based interviewing
 Conduct Screening, Shortlisting, Scheduling and Interviewing
 Kept a close rapport with local and international recruitment agencies
 Conducted recruitment drives for attracting nationals with colleges and universities
 Developed talent pools available internally and externally for critical positions
 Establish and maintains new employee orientation program (N.E.W) orientation and assets check lists.
 Conduct yearly analysis and study with recommendation to line managers and GM for promotion requests, salary adjustments and recruitment or attrition.
 Issuing offers, agreements & restraint of trade agreements etc.
 Conducted Induction session for employees and executed onboarding strategies

Compensation & Benefits
 Work alongside the HR Director in setting up a new grading structure for the organization. Conduct market studies, job analysis, job evaluation and placing employees into the grading structure.
 Link Pay to Performance with the objective of having a Performance based organization.
 Monitoring smooth and accurate functioning of payroll, benefits harmonization, annual increments, promotional process, staff alterations, claims in accordance with terms and conditions of service and as per policies & procedures.

HR Reporting & Adhoc tasks
 Prepare monthly reports for absenteeism and turnover, and provides appropriate solution
 Drive Employee Satisfaction Survey, post survey action plans and initiatives.
 Act as a change agent and suggested engagement techniques of having weekly gatherings

General Administration

 Ensuring employees satisfaction through provision of high quality of service. Maintains friendly relations with staff.
 Analyzing staff issues and resolves in a timely manner.
 Liaising with internal and external auditors.
 Attendance Management which includes recording of annual leave, sick leave, day in lieu etc.
 Monitoring and tracking external trainings attended by employees and preparing retain agreements for the same.
 Providing an effective administration service to ensure all staff are provided with the infrastructure and support the requirement to operate effectively.
 Managing Government relations issues and Immigration requirements.
 Supporting adhoc projects and carries out any other duties as assigned by the Regional HR Leader such as, HR projects related to Merger, process flowcharts & organization charts updating, medical & life insurance renewals for MEA region, generation of various reports such as headcount report, recruitment reports, etc.

On-boarding & Off-boarding
Recruitment & selection
Payroll Management
Performance Appraisals
Training ^ development

Payroll:

• Processing monthly payroll for the staff
• Collection of additions / deletions
• Allocation of Salaries to each cost center
• Preparation and distribution of wage slips
• Submission of all payroll documentation to accounting department for input in to SAP


On boarding/Off boarding - RS:

• Co-ordinating with company PRO and processing employment visa for new joiners & leavers
• Co-ordinating and completing other induction & exit formalities.
• Updating HRIS information of joiners & leavers
• Planning and administration of employees on overseas assignment
• Ensuring employee’s working conditions are up to the required standard of the company and local labour law.

Probation Management:

• Provide advice and guidance on probation processes
• Administer probation process of all new joiners
• Preparation of end of probation letters

Employee Compensation & benefits:
• Annual collection of data for comparison of rates and benefits. Preparation of comparison summary sheet and submission to HR Manager for decision making.
• Inclusion of new employees, exclusion of leaving employees, annual renewal.
• Checking and processing the invoices received from Medical and PA insurance providers
• Annual collection of data to determine average ticket encashment rates.
• Processing ticket booking & encashment requests
Formulation of policies and procedures:
• Updating the employee manual
• Ensuring our company rules and regulations are in line with UAE Labour Law.
• On regular basis gathering information and updating Managers on new UAE regulations and best practice in the region.

Recruitment and Selection:

• Liaising with recruitment agencies to supply SCME with the appropriate resumes. Short listing the resumes and organizing the interview with candidates. Interviewing candidates and preparing the short summary of results for final selection and approval
• Preparation of Offer Letters & employment contracts

Learning and Development:

• Preparation of training plan and training budget.
• Organizing and executing training events
• Co-ordinate visa application process for overseastraining.
• Updating training matrix
• Co-ordinating annual corporate events & Team building activities

Other HR Matters

• Personal loan requests - drafting loan contracts and repayment plans. Analysing data and submission approval
• Calculating of Final settlement and final letters issued from Company to leaving Employee
• Conduct study on the creation of CSR & implementation policy
• Salary transfer/ Salary certificate/ Other official letters
• Responsible for the management and administration of UAE Residence visa, Labor card, Emirates Identitycard, E-Gate card, UAE Driving License, JAFZA accesscard, UAE alcohol license, etc.
• Ensuring information is maintained accurately on HRIS
• Administration of budget
• Quarterly reporting of provision to A/C dept.
• HR Audit
• Leave management