دانش إقبال

Leading product listings, ensuring they are optimized for SEO to attract more
customers.
Managing e-commerce operations, including website updates, promotions, and
customer service.
Executing targeted digital marketing campaigns across multiple platforms to drive
traffic and sales.
Analyzing e-commerce data to identify trends and opportunities for growth.
Collaborating with marketing, logistics, and customer service teams to deliver a
seamless experience for customers.
Ensuring efficient product delivery and customer satisfaction through effective
operational management.
I focus on improving sales performance, driving brand awareness, and contributing
to Bzaaarzs growth as a leading online marketplace.

Grew Kuwaiti honey brands social media presence (20% follower increase on
Instagram in 3 months).
Managed social media ads (reduced cost-per-click by 20%).
Created engaging content &optimized campaigns for brand goals (e.g., 15%
increase in app traffic).

Oversaw the commercial department, ensuring smooth operational processes and
alignment with business objectives.
Managed day-to-day operations across multiple departments, ensuring cross
functional coordination and efficiency.
Developed and executed strategies for product offerings, pricing, and promotions.
Led digital marketing campaigns and online sales strategies to drive growth.
Enhanced customer experience through collaboration with marketing, logistics, and
customer support teams.
Played a key role in optimizing website performance for increased conversions and
sales.

Spearheaded the growth of online sales and enhanced the overall customer
experience for a leading camping gear retailer.
Optimized the e-commerce platform, including product listings, pricing, and
inventory management to maximize sales and ensure efficient stock turnover.
Leveraged data analytics to improve the user experience, resulting in increased
website conversions and customer satisfaction.
Drove online marketing initiatives, including promotions, discounts, and loyalty
programs, effectively boosting customer engagement and retention.
Led customer service operations across multiple channels (emails, calls, live chat),
ensuring timely and professional support.
Cultivated and maintained a positive brand image through proactive management
of online reviews, customer feedback, and issue resolution.
Successfully managed and optimized the companys online presence across
various digital platforms to increase visibility and drive traffic.

Drove significant growth in online sales and enhanced customer satisfaction for a
leading off-road parts retailer.
Managed and optimized the e-commerce website, ensuring seamless product
listings, competitive pricing, and efficient inventory management to maximize
conversions.
Utilized data analytics to continuously improve the userjourney, boosting
engagement and sales performance across the platform.
Led the development and execution of targeted online promotions, discounts, and
loyalty programs that increased customer retention and repeat business.
Oversaw customer service operations, handling inquiries via email, calls, and live
chat to deliver timely and effective support, enhancing overall customer
satisfaction.
Actively monitored and managed online brand reputation, addressing customer
feedback and reviews to uphold a positive brand image.
Optimized the companys online presence across various digital channels, driving
traffic and increasing brand visibility in a competitive market.

Secured freelance projects on top platforms, meeting client needs across various
skills (mention a few if relevant, e.g., development, design).
Delivered high-quality work on time and within budget.
Maintained strong client relationships through effective communication and
collaboration.

Provided exceptional phone service for restaurant chain (orders, reservations).
Assisted customers with menus, payments, and resolving complaints.
Maintained accurate records and ensured customer satisfaction.