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Darius Tham Wai Kit, People Development/ Soft Skill Trainer

Darius Tham Wai Kit

People Development/ Soft Skill Trainer ·BSI Services Malaysia, Kuala Lumpur

Malaysia

Higher diploma, Hospitality & Tourism

Work experience

Total years of experience: 18 years, 3 months

People Development/ Soft Skill Trainer

October 2016 - Present

BSI Services Malaysia, Kuala Lumpur

Malaysia

October 2016 - Present

• Provided a broad range of consultative services to all levels of an organisation for individual and team development
• Maintained full understanding of and provides guidance and support on strategic People Development / Soft Skill services such as but not limited to Communication, Customer Service, Employee Engagement, Performance Management, Leadership, Succession Planning, Talent Management and etc
• Delivered and motivated trainees through effective training methodologies both in group and individual classroom dynamics and consulting projects
• Developed, delivered, evaluated and updated training programs and projects for improvement in support of the learning and business strategy
• Executed knowledge sharing sessions and initiatives.
Company industry:
Business Consultancy Services
Job role:
Training and Development

Talent Manager, Learning & Development

May 2015 - September 2016

Eastern & Oriental Berhad

Malaysia

May 2015 - September 2016

• Managed and developed talent development plans and activities to ensure we have capable talent to support the business
• Collaborated closely with business to chart the capabilities requirements to drive and deliver the business goals
• Revamped the learning & development structure throughout the organization
• Evaluated and implemented initiatives that nurtures growth of leaders and accelerate development on of talents by effectively develop, sustain and review the talent programs to bridge the capabilities gap
• Reviewed and updated capability and competency framework for holistic development and growth of skills and competencies to ensure it remains current and relevant to business needs
• Assessed and determined the quality and content of training including course design, instruction, program evaluations, training materials and learning reinforcement continuously
• Optimized training budget and strive for training effectiveness and efficiency
• Planned, developed and implemented activities or programs to create an inspiring work environment
Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

HR & Training Manager

January 2014 - January 2015

The Ascott Limited

Malaysia

January 2014 - January 2015

• Provided support for stakeholders in organizational recruitment, and appraisal process.
• Involved in employees’ counseling and held counselling sessions
• Was the Company’s Investigating Officer or Prosecuting Officer in Domestic Inquiry.
• Executed employee onboarding process
• Handled The Ascott Orientation for new recruits
• Facilitated The Ascott Limited core programs such as Service Recovery Training, The Ascott Supervisor Program, customer service training and communication modules
• Maintained payroll information by collecting, calculating and entering data
• Responsible for ensuring the confidentiality of employees’ personal records in HRMS
• Ensured government statutory are paid on time
• Maintained and updated all colleagues’ information in the Human Resources Management System in accordance to policies and regulations
• Enhanced learning culture for all colleagues internally
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Assistant HR & Training Manager

January 2011 - December 2014

The Ascott Limited

January 2011 - December 2014

• Conducted soft skill trainings; core trainings as per requirement of company; new IT applications trainings
• Maintained training records in Learning & Development system (iCampus)
• Performed training needs assessment
• Reduced departmental technical skill gap
• Maintained HR records in HRMS (CapitaLand Human Resource Information System)
• Organized HR related events every quarter (Staff Engagement)
• Cultivated a positive working culture as per company Capita DNA
• Promoted a continuous learning environment
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

I.T. Systems Trainer, Soft Skill Trainer

January 2009 - December 2011

Jumeirah Group

Dubai, United Arab Emirates

January 2009 - December 2011

• Designed and developed I.T. training material for OPERA PMS, TAWKEET, Marketboomer
• Developed online training material for Microsoft Dynamics CRM
• Actively conducted various I.T. related training
• Maintained training records in LMS
• Created evaluation and assessment for I.T. trainings

Soft Skills Trainer
• Conducted soft skills training- Task Trainer, Selling Techniques, Jumeirah Male Grooming
• Obtained CTTP+ (Certified Technical Trainer)
Company industry:
Hospitality & Accomodation
Job role:
Training and Development

Front Office Development Trainer

January 2008 - December 2009

Jumeirah Group

Dubai, United Arab Emirates

January 2008 - December 2009

• HIS (PMS) training material writing- Leasing module
• HIS (PMS) training for all new users
• UAT (User Acceptance Test)
• Launched new I.T. systems
• Provided live system support after a new system has gone lived
• Participated UAT during designing phase of various new system
• Jumeirah product knowledge training- World Trade Centre Residences, Jumeirah Living
Company industry:
Hospitality & Accomodation
Job role:
Training and Development

Education

DCT International Hotel Management School, Lucerne

November 1998

November 1998

Higher diploma, Hospitality & Tourism

Switzerland

Graduated with Advance Diploma in Hotel and Tourism Management
View attachment

Skills

Talent Management
Expert
Talent Management
Expert
Group Training
Expert
Group Training
Expert
Staff Training
Expert
Staff Training
Expert
Hospitality
Expert
Hospitality
Expert
Hotel Management
Expert
Hotel Management
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Training Facilitation
Intermediate
Training Facilitation
Intermediate
Training Material Design
Intermediate
Training Material Design
Intermediate
Talent Management
Expert
Talent Management
Expert
Group Training
Expert
Group Training
Expert
Staff Training
Expert
Staff Training
Expert
Hospitality
Expert
Hospitality
Expert
Hotel Management
Expert
Hotel Management
Expert

Languages

English

Expert

Mandarin

Expert

Japanese

Intermediate

German

Beginner

French

Beginner

Training and Certifications

Training
HRDF Certified Trainer
HRDF Malaysia
Nov 2016

Hobbies and interests

Swimming
Foreign languages
Reading
Culinary