داروين Tura, Acting Manager

داروين Tura

Acting Manager

Creative Eye

البلد
الكويت - حولي
التعليم
دبلوم, Associate in Hotel and Restaurant Management
الخبرات
15 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 7 أشهر

Acting Manager في Creative Eye
  • الكويت - الكويت
  • نوفمبر 2014 إلى فبراير 2019

- Assist with all day to day operations.
- Promotes and practices excellent customer service and ensure all staff are doing the same.
- Communicates efficiently and regularly with Area Manager and Operation Manager on all operational issues.
- Monitor all store inventory and place orders as required.
-To do all reports such as daily, weekly and monthly reports.

Head Waiter / Call Center Agent في Cafe Supreme
  • الكويت - حولي
  • يونيو 2009 إلى نوفمبر 2014

➢ Present menus to patrons and answer questions about menu items, making
recommendations upon request.
➢ Keep the sections neat and attractive
➢ To ensure that the food and beverage service workers in their sections, are
well groomed, properly attired and efficient.
➢ Check table settings.
➢ Co-ordinate service so food is serve at the proper time and temperature.
➢ Greet guest and present menus

Stocker في The Sultan Center
  • الكويت - الأحمدى
  • يناير 2007 إلى أبريل 2009

➢ To maintain product availability and forecast on designated area.
➢ Responsible for merchandising and space contract implementation.
➢ Check expiration dates and proper rotation of products (FIFO).
➢ Coordinate with department in charge for placement of orders.

Waiter / Expediter في Applebee's Restaurant
  • الكويت - الكويت
  • ديسمبر 2003 إلى يوليو 2005

➢ Welcoming guest and order taking.
➢ Collect guest comments and forward to the manager.
➢ Maintain high level of customer service and hygiene on department.

Sales Associate في Hammerhead Jeans and Shirts
  • الفلبين
  • فبراير 2001 إلى نوفمبر 2002

➢ Ensure high levels of customer satisfaction through excellent sales service.
➢ Assess customer’s needs and provide assistance and information on product.
➢ “Go the extra mile” to drive sales.
➢ Maintain in-stock and presentable condition assigned areas.
➢ Actively seek out customer in store.
➢ Remain knowledgeable on products offered and discuss available options.
➢ Cross sell products.
➢ Team up with co-workers to ensure proper customer service.
➢ Build productive trust relationships with customers.

الخلفية التعليمية

دبلوم, Associate in Hotel and Restaurant Management
  • في AEMILIANUM INSTITUTE
  • مايو 1997

Specialties & Skills

Customer Service Oriented
Keyboard Typing

اللغات

الانجليزية
متمرّس
العربية
متوسط

التدريب و الشهادات

Product Knowledge Training (تدريب)
معهد التدريب:
Azzad Training Group Co.
تاريخ الدورة:
July 2013

الهوايات

  • Badminton,basketball and singing