Acting Manager
Creative Eye
Total years of experience :15 years, 7 Months
- Assist with all day to day operations.
- Promotes and practices excellent customer service and ensure all staff are doing the same.
- Communicates efficiently and regularly with Area Manager and Operation Manager on all operational issues.
- Monitor all store inventory and place orders as required.
-To do all reports such as daily, weekly and monthly reports.
➢ Present menus to patrons and answer questions about menu items, making
recommendations upon request.
➢ Keep the sections neat and attractive
➢ To ensure that the food and beverage service workers in their sections, are
well groomed, properly attired and efficient.
➢ Check table settings.
➢ Co-ordinate service so food is serve at the proper time and temperature.
➢ Greet guest and present menus
➢ To maintain product availability and forecast on designated area.
➢ Responsible for merchandising and space contract implementation.
➢ Check expiration dates and proper rotation of products (FIFO).
➢ Coordinate with department in charge for placement of orders.
➢ Welcoming guest and order taking.
➢ Collect guest comments and forward to the manager.
➢ Maintain high level of customer service and hygiene on department.
➢ Ensure high levels of customer satisfaction through excellent sales service.
➢ Assess customer’s needs and provide assistance and information on product.
➢ “Go the extra mile” to drive sales.
➢ Maintain in-stock and presentable condition assigned areas.
➢ Actively seek out customer in store.
➢ Remain knowledgeable on products offered and discuss available options.
➢ Cross sell products.
➢ Team up with co-workers to ensure proper customer service.
➢ Build productive trust relationships with customers.