Civil Service Operations Specialist
GSEC
Total years of experience :19 years, 7 Months
• Processing Staff applications loans (Housing, Car, and Personals).
• Develops knowledge and stays abreast of employment regulation and amendments.
• Prepare End of Services Benefits calculation to be submitted for approval.
• Provide advice and information to management and employees on personnel policies and procedures, including equal opportunity, anti-discrimination and occupational health and safety programs.
• Advise employees on work matters, career development, personal problems and industrial matters and organize employee welfare services such as canteens, first aid, superannuation and social activities.
• Reviews Daman yearly invoices.
• Responsible for distribute Daman Cards.
• Handle all Disciplinary action/ grievances and any complain reported to HR.
• Update CEO with the disciplinary hearing decision.
• Handle the team during Head of ER & CS absents.
• Participate in implementing Employee & Management Self Services Project.
• Process monthly Payroll through SAP system.
Working in Emirates Steel Industrial (ESI) from 30/05/2010 till date as per the following:
Employee Relation Officer from (2011 to Today):
• Processing Staff applications loans (Housing, Car, and Personals)
• Develops knowledge and stays abreast of employment regulation and amendments.
• Prepare End of Services Benefits calculation to be submitted for approval.
• Provide advice and information to management and employees on personnel policies and procedures, including equal opportunity, anti-discrimination and occupational health and safety programs.
• Advise employees on work matters, career development, personal problems and industrial matters and organize employee welfare services such as canteens, first aid, superannuation and social activities.
• Reviews Daman yearly invoices.
• Responsible for distribute Daman Cards.
• Handle all Disciplinary action/ grievances and any complain reported to HR.
• Update CEO with the disciplinary hearing decision.
• Handle the team during Head of ER & CS absents.
• Participate in implementing Employee & Management Self Services Project.
• Process monthly Payroll through SAP system.
Customer Service Officer from (2010 to 2011):
• Issues salary certificates and experience Services employees.
• Staff inquiry: Employees Call, Solving Employees problems.
• Use SAP system.
• Open file for new Employees.
• Ensure that all employees' data and information are updated.
• Preparing confirmation letter for all employees after completing probation period.
• Issue transfer, promotion, increment letters and action.
Working in Abu Dhabi Company for Onshore Oil Operations as Mechanical Forman from (2004 to 2010):
• Maintenance (Pumps, Turbines, Compressor)
• Making order through MAXUM and Oracle system.
• Planning for the maintenance day.
• Controlling & Monitoring team performance and attendance.
Bachelor degree in Human Recourse American University in UAE (AUE) (Graduation Date May 2013)
Diploma in Human Recourse Emirate College
High Secondary School at ADNOC Technical institute (ATI)