Administrative Officer
A to Z Services
Total years of experience :9 years, 7 Months
Collecting all service reports from technicians and downloading it in the system to complete all task and filing
all the hard copies.
• In charge of preparing the Integrated Pest Management Report and MEP Service Reports on daily basis and
sending it to CEO for approval.
• Preparing the excel sheets for issuing of invoice.
• Coordinating to all subcontractor, making sure that all schedules were done on time and properly, and
collecting all service reports every month end.
• Preparing the Monthly reports for DFC, Union Coop and other clients based upon request.
• Monitoring the chemical usage of PCO and updating in the system the chemical consumption.
• Receiving and accounting of new stocks from supplier.
• Making sure that monthly inventory of supplies is tally to the monitoring excel sheet of chemicals.
• Monitoring the stocks of stationeries.
• Attending all walk in visitors and informing the concerning department regarding their visits.
• Preparing the attendance sheet for the month
• Preparing the daily schedules of Cleaners and maids.
• Collecting cash collections from cleaners and sending the official receipts to clients. Handing over all
collections to accounts department whenever there are collections.
• Sending the invoices every month end to clients and following up their payments.
• Coordinating to all clients regarding their complains and other concerns
Preparing all the pest control schedules of all technicians in daily basis.
Coordinating with all the clients with regards to their daily, monthly, quarterly and annual schedules of pest control.
In-charge for the overall operations, handling 30 pco as I am the one sending their schedules in daily basis. And coordinating to almost 600 clients in daily / monthly.
Strongly handling customer complaints and make sure to make an action plan immediately
Receiving all the service reports from all technicians and updating in excel sheet and odoo software
Preparing monthly achievement report and presenting it to the CEO every month end
Preparing monthly planner and submitting it to operation manager, admin manager and supervisors.
Handle requests, feedbacks, and queries quickly and professionally
Develop and carry out an efficient documentation and filling system for both paper and scanned records
Coordinating to managers regarding the request and concerns of all technicians.
Preparing quotation, contract and follow up the payment
Preparing the attendance and over time of all workers and submitting to accounts department every month end.
• Screen incoming calls and transfer to their respective extensions.
• Follow-up all the receivables from all clients and making the receivable movements report every day.
• Update and monitoring the collection book, and update invoice and collection details in the system.
• Prepare proposal if duly assigned
• Update bank confirmation record book as well as in the system.
• Update petty cash book and in the system and make statement summary.
• Update balance sheet in the system.
• Update attendance record book every day and update on the system.
• Check office supplies from time to time.
• Log in and out all clients and visitors.
General Education core: Language and Humanities Cluster, Mathematics, Computer and Natural Science Cluster, Social Sciences Cluster, Mandated Subjects Basic Business Core: Principles of Management, Human Behavior in Organization (HBO), Principles of Marketing, Accounting 1, Business Communication, Basic Finance, Computer Business Education Core: Basic Microeconomics, Accounting II, Business Law (Obligation and Contract), Taxation (Income Taxation), Total Quality Management, Human Resource Management, Social Responsibility and Good Governance Operations Management Professional Courses: Operations Management, Inventory Management and Control, Project Management, Cost Accounting, Logistics Management, Productivity and Quality Tools, Facilities Management, Strategic Operations Management Elective Courses: Marketing Management, Managerial Accounting, Entrepreneurial Management, Global/International Trade, Financial Management, Environmental Management, Operations Research, Configuration Management, Special Topics in Operations Management, Management Information System, Enterprise Resource Planning