Senior Institutional Research and Planning Officer
Canadian University Dubai
Total years of experience :11 years, 11 Months
Institutional Research
Operational Planning
Strategic Planning
Performance Management
Performance Improvement
Strategic Planning
Operational Planning
Performance Management
Performance Improvement
Performance Management
Learning and Development
Strategy
Operational Planning
• Responsible for drafting necessary documentation for University accreditation, licensure and program level accreditation, under the guidance of the Director.
• Responsible for the design, administration, analysis and reporting of all University surveys.
• Responsible for providing support in organizing training sessions for academic and operational leaders and their teams to develop key ways for developmental programs.
• Liaise with all units, departments and offices to prepare the strategic and operational schedules focused on performance planning, assessment and improvement across the organization.
• Responsible for working internally with the Institutional Excellence Coordinator to identify and rank operational risks impacting on performance of key ways milestones and KPIs
• Conducting research projects and collection of market research data for benchmarking and analysis exercises.
• Providing assistance to the management in the preparation of presentations, business case studies, proposals and corporate plans to support effective decision making.
• Providing administrative support in designing and developing protocols, procedures, toolkits and instruments for planning and performance.
• Providing administrative support to the Director to monitor the achievement of key ways milestones in all units, departments, and offices.
• Providing assistance to the Director in preparing monthly operational review reports, monitoring performance improvement plans across the University and prepare annual improvement reports for the department.
The Royal Bank of Scotland BS - Treasury Back Office
Senior Financial Analyst October 2011 - Present
Treasury Confirmations & Settlements
Roles and Responsibilities: ► Effectively managed the unconfirmed and mismatch queue of FX & MM trades.
► Conducting weekly team meeting with our group to generate various ideas.
► Monitoring CLS (Settlement Member) . Ensuring that all the trades are confirmed to CLS Bank before the cut-off.
► Monitoring external matching systems FXALL & MYSIS on a daily basis.
► Manage the Email & Service requests sent for various actions from Front Office on a daily basis.
► Assist new counterparts to be on boarded in the system and provide assistance for initial trading.
► Migrated BO FX MM confirmations ops from Amsterdam to Chennai via matching manager Project.
► Actively involved and provided valuable inputs for the Front Office System Migration.