Assistant restaurant manager
Celebrity cruises
Total years of experience :20 years, 9 Months
Specialty restaurant
-Consistently provided professional, friendly and engaging service.
-Developed and maintained positive working relations with others
to reach business goals.
-Guided guests through menu while demonstrating through
knowledge of the food, beverages and ingredients.
-Resolved guest complaints quickly and efficiently.
-Assisted co-workers whenever possible.
-Trained, coached and mentored staff to ensure smooth service.
-Completed performance reviews for all front of house staff
offering praise and recommendation for improvement.
-Reduced overtime by improving staff schedule following
International Labor Organization rules and regulations.
-Maintained save working and guest environment to reduce risk
of injury and accidents.
-Correctly calculated inventory and ordered appropriate supply.
-Primarily responsible for international guests, provided friendly
and attentive service.
Club Insomnia, Bosnia and Herzegovina -
, pizzeria, Bosnia and Herzegovina-
, Bosnia and Herzegovina
-Processing of orders and import/export regulations.
Pizzeria, Bosnia and Herzegovina
-Followed all safety and sanitation policies when handling food and
beverage to uphold proper health standards.
-Set dining tables according to type of event and service standards.
-Quickly recorded transactions in MICROS system to deliver prompt
service.
-Routinely cleaned work areas, glassware and silverware throughout
every shift.
-Immediately reporting accidents, injuries or unsafe work conditions
to manager.
-Provided friendly and attentive service.
-Maintained table settings by removing courses, replacing utensils
and refilling beverages promptly and courteously.
dining
-Maintained complete knowledge of restaurant menu, including daily
specials.
-Monitored guests for intoxication and immediately reported
concerns to management.
-Assisted with guests inquiries, take out orders and restaurant
cleanliness.
-Supervising service in crew mess areas, Bistro and main buffet for
guests, providing friendly and attentive service.
-Bussed, cleared, cleaned and set tables in a quiet and
efficient manner.
-Ensured that crew is knowledgeable and well informed about
USPH high standards of cleanliness and sanitation.
café and discotheque, Bosnia and Herzegovina -
courses: Military services at Manjača,
courses: of