Debashish Sarkar

• Led AI consulting and digital transformation advisory across SDLC, operations, and AIOps, delivering IMEA and APAC roadmaps aligned
with organizational priorities.
• Contributed to securing 3-4 AI-infused managed services deals per year in the GCC, each with a total contract value exceeding 185M AED.
• Designed enterprise AI strategies covering GenAI adoption, LLM governance, data readiness, use-case selection, and value realization for
large organizations.
• Improved claims processing speed, accuracy, and client service quality through RPA and analytics management across healthcare and
insurance clients.
• Scaled AI-infused revenue and growth across multiple customer engagements, leveraging offshore and multi-shore delivery models to
maximize service value.
• Contributed to deal construction, commercial modeling, CXO presentations, and deal defense for major AI-infused service offerings across
GCC markets.
• Delivered transformation programs producing 20-40% efficiency gains, improved service delivery, and uplifted customer experience
across client portfolios.
• Infused AI across service and product implementations in large deal wins, delivering efficiency gains, cost reductions, and turnaround
time improvements of 30-40%.
• Developed target operating models for digital delivery, AI governance, and data management across multiple client engagements.
• Sold and delivered MVPs and POCs in partnership with Google, Intel, and NVIDIA across GCC and APAC markets.
• Implemented an air-gapped generative AI/LLM solution for a GCC state-owned energy company, enabling secure queries, reducing risk,
and meeting security requirements.
• Developed a 3-year transformation roadmap for the UAE investment holding client, delivering 30% IT cost savings and boosting
enterprise IT scalability.
• Architected a hybrid AI, generative AI, and agentic AI solution for a UAE investment holding company, integrated into cloud infrastructure
to optimize IT support costs.
• Developed a digital twin and VR inspection system for UAE public sector transport assets, reducing site visits by 35% and improving
defect detection.
• Deployed a cognitive chatbot in Dubai to handle public service queries, improving citizen engagement and access to government
services.
• Directed transformation PMO activities covering KPI tracking, budget oversight, risk management, stakeholder engagement, and partner
ecosystem coordination.
• Assessed technology stacks and evaluated enterprise platforms, advising clients on vendor selection for AI, automation, cloud, and data
initiatives.
• Led change management, capability building, and AI coaching programs, training client teams on RPA and AI use and applications across
large organizations.
• Facilitated executive consensus through structured transformation frameworks, enabling senior leadership to make informed decisions on
AI and digital investment priorities.

• Led sales initiatives across the UK, improving account management and stakeholder relationships with key clients.
• Drove international project sales and pre-sales activities, ensuring client requirements were met throughout delivery.

• Led sales and business development initiatives across the UK and Ireland, driving growth and market penetration.
• Managed key accounts and ensured successful delivery of onsite projects, improving client satisfaction across the region.

• Delivered AI-driven consultancy and training to over 12 enterprise clients, including Malaysian telecom providers, MNC banks, and global
telecom organizations.
• Collaborated with a Big 4 firm to design an automation suite for tax filing simplification, improving efficiency by 75% in quarter-end
corporate GST filing.
• Partnered with C-suite leaders to design digital operations frameworks, supporting business advancement toward digital transformation
and operational excellence.
• Delivered tailored recommendations for intelligent automation adoption, process optimization, and business value creation across
enterprise client engagements.
• Directed product strategy and managed all stages of digital platform design, development, launch, and improvement, ensuring efficient
responses to evolving customer needs.
• Led an 8-month transformation program for an MNC public sector bank, developing the transformation blueprint and product lifecycle for
digital platforms used by millions.
• Advanced AI capabilities, data generation, and service efficiency for the MNC bank across multiple customer experience touchpoints
through structured program delivery.
• Strengthened data and analytics capabilities for a telecom sector client, enabling real-time decision intelligence and actionable business
insights.

• Directed AI/ML operations for enterprise transformation across finance, insurance, AML, KYC, sanctions, fraud detection, and regulatory
compliance for 7 banks in India.
• Led the design of AI-powered platform integration, knowledge graphs, and ML scoring models, improving detection accuracy by 35% and
reducing false positives by 40%.
• Delivered RPA and AI solutions to 20+ telecom, banking, finance, and manufacturing clients, implementing straight-through AR/AP
processing and achieving 50% automation.
• Led claims automation delivery, achieving a 3.5x ROI and measurable improvements in process performance across insurance and
financial sector clients.
• Automated LC issuance in trade finance processing, reducing costs by 40% and boosting productivity through cognitive automation for
financial sector clients.
• Evangelized AI adoption to new enterprise clients, transforming legacy organizations through AI-driven solutions across financial crime
compliance.

• Built and scaled a new RPA and intelligent automation business from the ground up, generating 7.3M AED in revenue within the first year.
• Held full P&L responsibility while establishing sales, pre-sales, delivery, GTM, and customer success functions, acquiring 4 new clients and
forming a UiPath tool partnership.
• Led RPA, analytics, and intelligent automation strategy, delivery, governance, and regulatory adherence for financial sector clients across
Europe, the US, and India.
• Developed the RPA practice, delivering technology solutions for key clients including Fannie Mae and Rabobank Netherlands, managing
cross-regional delivery teams.
• Established a scalable Automation Center of Excellence, enabling 40-60% process efficiency gains across operations, credit, compliance,
and finance departments.
• Delivered over 150 automation workflows using UiPath and Automation Anywhere, reducing manual effort by 30-50% and saving multi
million in operational costs.

• Drove business of AED 80 Mn of annual revenue, delivery and growth across the APAC region, leading strategic sales planning and
execution processes.
• Led client relations and strategic growth initiatives across APAC, improving business planning and technology programs.
• Engaged stakeholders to match technology solutions with client needs, building long-term partnerships and driving regional revenue.

• Drove the growth of Nomadic Services and outsourcing services for global clients across key markets.
• Managed customer acquisition, proposals, and retention strategies to strengthen customer relationships and drive business growth.
• Contributed to overall strategy as part of the senior management team, shaping business growth direction and decisions.

• Led sales and account management initiatives, building business relationships with key clients across the UK.
• Managed bids and engagement projects, driving change consulting and operating model improvements for key accounts.

• Led IT system integration projects with a focus on SCADA and pipeline management systems for corporate initiatives. Responsible AI Frameworks Agent Business