Sr. Marketing manager
Babuji Foods & Beverages India Pvt Ltd
Total years of experience :16 years, 11 Months
Roles & Responsibilities:
➢ Responsible for one to one communication with the targeted key account clients.
➢ Ability to maintain the customer satisfaction by providing professional services onboard.
➢ Team Motivation to get the optimal output of the human resources provided.
➢ Taking ownership & making key decision has been the key task of my profile under
certain circumstances.
➢ Providing Customized services to the potential & existing customers as per their
requirement.
➢ Pre & Post sales customer delight in least possible time to by responding to feedback &
suggestions mechanism to maintain brand as preferred among others.
➢ Performance analysis from time to time through competitive market research.
➢ Brand promotion throughout the agent network of the company in the target areas in
form of various activities.
➢ Handled Team of 15-20 Sales Executives, Backend Team etc
Roles & Responsibilities:
➢ Providing consultation to the walk-in clients, online & telephonic queries.
➢ Communication with the online queries submitted by our foreign partner offices.
➢ Understanding the client requirements & providing the best services.
➢ Liasoning, assigning & confirming the bookings other than currency like hotel partners,
guide, transportation etc
➢ Designing of itineraries as per the requirement and making the costing part as well.
➢ Acting as point of Interaction during guest arrival to till the departure time.
➢ Handling of special requirements of guests if any arises within the system.
4. VIEC Education
Roles & Responsibilities:
➢ Providing information related to study overseas options to the walk-in students and
their parents.
➢ Filing documentation to the respective universities as per the choices of the students
and providing guidelines to the customers to meet university deadlines.
➢ Providing guidance about various international exams & entry requirements mandatory
for admissions.
➢ Providing conditional offer to the customers as per the university norms.
➢ Preparing sales report, admission progress, follow up with the clients & universities on
regular basis.
➢ Sharing information about the documentation part related to Visa filing.
➢ Providing educational fair details to the available database by email, phone & messages
Projects & Field research:
➢ Conducted Market (including Real time Field survey) Research Program for Amul India in
Jhansi division for the company’s product launch.
➢ Conducted the project research for the trends in foreign tourist arrival in India during
internship program.
➢ Conducted field market research for Kellogs in collaboration with MDI Gurgaon.
➢ Conducted & participated in various market researches & surveys conducted by IMRB
international.
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