Deepak Balraj

Key Achievements & Responsibilities:
• Drove sales growth of 15% in the first year by strengthening client
relationships and expanding product reach.
• Managed a portfolio worth USD 320K+ annually, covering mid-to-large
hotel groups and catering clients.
• Added 25+ new HoReCa and wholesale accounts, diversifying the customer
base.
• Expanded market share by building strong relationships with decision
makers, enhancing repeat business and client retention.
• Consistently exceeded monthly and quarterly sales targets through
strategic prospecting and pipeline management.
• Conducted market research, delivered product presentations, tastings, and
demos tailored to client requirements.
• Negotiated pricing and supply contracts, improving profit margins by 5%
while maintaining high client satisfaction.
• Represented the company at trade shows, conferences, and networking
events to build brand visibility.
• Prepared accurate sales forecasts and performance reports to support
management decisions.
• Led internal and external customer satisfaction initiatives while managing
operational costs and productivity.
• Guided and coached teams to generate sustainable sales growth and ensure
transaction accuracy.
• Supported product development in packaging, labeling, advertising, and
marketing, updated management on new initiatives.
• Negotiated annual contracts and agreements with clients based on volume
and regularity, liaising with finance and management.
• Assisted in planning and preparing yearly budgets, ensuring round-the-clock
services through efficient manpower planning.
• Maintained client rapport, handled grievances, and ensured prompt
resolution in coordination with relevant managers.
• Conducted market research, CSR initiatives, and marketing campaigns
aligned with company strategy and budget.
• Implemented customer-focused initiatives to drive satisfaction, loyalty, and
retention while ensuring compliance with health, safety, and environmental
standards

• Processing payroll for the UK office with total strength of about 3000
employees.
• Ensuring the payrolls are processed on the specified cutoff date without
errors and reporting to Payroll Manager.
• Dealing with all payrolls related entries like adjustments, deductions etc.
till finalizing the payroll and creating the file for fund transfer.
• Ensure employees statutory requirements for UK Inland Revenue to be
done on time.
• Preparing payment requests for HMRC (tax and NI payments) and other
agencies.

• Managed payroll processing for organizations across Europe, Far East, West
Africa, and the Middle East, covering approximately 2, 000 employees.
• Ensuring all payrolls will process on specified cutoff date without errors and
reporting to Payroll Manager.
• Dealing with all payrolls related entries like pay adjustments, deductions etc.
till finalizing the payroll and fund transfer.
• Make sure the employees statutory requirements for UK Inland Revenue
are to be done on time.
• Helping Payroll accountant in some areas to make sure that cost against the
job posted to correct departments.
• Key contributor to SAP PeopleSoft implementation, responsible for data
migration, integration testing, and parallel testing to ensure error-free
payroll automation.