Team Lead
Swami Cyber Solutions
Total years of experience :15 years, 1 Months
• Coordinate with departments and monitor all infrastructural facilities available for business personalities all over world.
• Organize qualified and professional team and assist on business strategies and assist in career growth for individual.
• Develop various strategies and maintain record of data on business plans round the clock.
• Maintain all issues related to sales management and plan Disaster Recovery program.
• Prepare plans for all hardware and software programs on an annual basis and prepare forecasts for budget and implement various cost effective methods.
• Supervise all Service Levels for production systems including campaign development, recording data and knowledge transfer to faculty.
• Coordinate with various departments to work together according to business process requirement.
• Administer all sensitive situations and data and associate yearly budget.
• Provides support to various system within firm and provide base for infrastructure.
• Monitor all critical matters and ensure compliance to guideline to achieve all goals.
• Maintain knowledge on all present infrastructural trends and implement all business objectives.
• Monitor all IT systems and related instruments to enhance project growth.
• Provide training to all faculty members.
• Design and monitor effective implementation of all global systems.
• Monitor and escalate all issues and provide effective system to client.
• Map out training plans, design and develop training programs (outsourced or in-house)
• Choose appropriate training methods per case (simulations, mentoring, on the job training, professional development classes etc.)
• Market available training opportunities to employees and provide necessary information
• Conduct organization wide needs assessment and identify skills or knowledge gaps that need to be addressed
• Use accepted education principles and track new training methods and techniques
• Design and prepare educational aids and materials
• Assess instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills and how it affects KPIs
• Partner with internal stakeholders and liaise with matter experts regarding instructional design
• Maintain updated curriculum database and training records
• Provide train-the-trainer sessions for internal subject matter experts
• Manage and maintain in-house training facilities and equipment
• Design and implementation of RF Communication network for inter-office connectivity
• Planning and design of the upcoming Abu Dhabi office infrastructure network using the latest Virtual Cloud Technology
• Research, implementation and monitoring the Management Information System in the organization using StruM.I.S.Net for systematic workflow and improved productivity
• Coordinated with manufacturing and sourcing functions and suppliers to ensure that all the stages of product development cycle is accomplished efficiently
• Evaluates the operating practices and component level diagrams to determine adequate security measures
• Windows server administration
• Managing remote servers through VPN
• Supporting Server security, access control etc.
• Performing routine audits of systems and software
• Monitoring Data center network connectivity
• Adding the Disks and File systems creation, Administration, backup and restore
• Configuration of DHCP, DNS, IIS and Mail Servers
• Router Configuration and Hardware Firewall (Fortinet) management
• Technical Support Designing, Testing, Installation, Troubleshooting, etc.
• LDAP and Remote Terminal Management.
• Responsible for team coordination, customer interaction, metrics collection, and attending teleconference
• Registration and setup of clients', customer internet profile
• Develops measures to prevent unauthorized modification and to regulate access to customer profiles
• Monitoring network performance, protecting network data, management and optimization
• Provide consultation and technical support for home and business networks
• Diagnose and assist in rectifying issues related to customer internet communication
• Provide support in installing Antivirus and setting up routers for LAN and WAN networks
Completed Graduation, Bachelor of Engineering in Computer Science and Engineering from Anna University.
2000 - 2002: XII - GGHSS, Thazhava, Kollam, Kerala, India (Kerala State Board) Secured 73% 2000: X -OMHSC, Sivaganga, TN, India (TN Matriculation Board) Secured 83%
