Brand manager
Soil store
Total years of experience :14 years, 9 Months
• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities
• Monitor progress of campaigns using various metrics and submit reports of performance.
• Create and design email marketing campaigns.
• Focal point with external parties: branding companies and web developers.
• Prepare weekly and monthly reports on web traffic and ROI (SEO and web traffic metrics).
• Managing E-commerce website updating the online products
• Managing online orders
• Ensure customer satisfaction
• Promo design and publishing
• Collaborate with the event organizer and plan events.
April 2011 - Present Vox360 Digital Media Agency (www.vox360.com)
Operating as Cybervox Network Limited, Ahmedabad, India
Vox offer complete e-media solution like infra structure photography, 360 virtual tour, Google walk-in, web solution online & offline branding and design solution to web-maintenance
Project Management / Client Servicing Executive /Manage SMO activity: Responsibilities include:
➢ Post sale project management.
➢ Strategy planning, requirement analysis.
➢ One point of contact between client and technical team.
➢ Corporate communication and handle key clients accounts.
➢ Creative brief design and Navigation planning of the website Quality check of the website as per the set checklist and launching the website.
➢ Project presentation..
➢ Content management.
➢ Layout/Mock up presentation.
➢ Team and vendor Management
Additional responsibilities include Handle web maintenance projects and Digital marketing activities
Managing social media campaigns Promoting content through social media like Facebook, twitter, LinkedIn, goggle plus, YouTube channel creation and blog management.
Planing the Social media campaign as per the latest trends and use of scheduler like Hootsuit.
Coordination with designer in getting landing page, banner and offer mailer design and implementation.
Post sale project management.
Strategy planning, requirement analysis.
One point of contact between client and technical team.
SMO social media optimization - Creating online brand image and managing it through various social media platform like content creation, face book, twitter, Instagram, YouTube channel and blogs
Basic SEO search engine optimization - write meta data and Description, key words suggestion Getting the content created for better ranking.
Corporate communication and handle key clients accounts.
Creative brief design and Navigation planning of the website.
Project presentation to the client
Layout/Mock up presentation.
Team and vendor Management
Sept 2009- March 2011 CameraReadyArt Inc, (www.camerareadyart.com) Ahmedabad, India.
Operating as Ace Infoway Pvt. Ltd
(Ace Infoway Pvt. Ltd. offers full-service visual web-identity solutions utilizing top creative design and programming talents to create high-quality Internet presence through it's GlobalOutsourcing Brands:AceInfoway.com,
Outsourcing2india.com, Camerareadyart.com)
Project Management of Web Projects & Artworks
Also worked on core & Open Source Technologies like WordPress, magneto
Handling offshore and international client.
Check evaluates the art work (logo design, convert the art into vector ) and task allocation.
Task allocation to the vendor and vendor management.
Client communication and coordination. Internal production team management
Managing Project allocation system.
Executing daily web maintenance and web designing task maintaining the record.
Replying to the tickets raised by clients.
Creating monthly reports of the task.
Training client on CMS
Jan 2008- August 2009 ELC Group (www.elc-group.com) Ahmedabad, India
Technical Project Coordinator & Senior Data Manager
➢ Check & validate technical information received from clients as per GLP's and REACH compliance standard.
➢ Lead generation.
➢ Client communication & technical discussions.
➢ Establishes quality technical standards, technical modules and Newsletters for better understanding of technical requirements.
➢ Management and procurement of data for Sales teams and their respective reporting also.
Check & validate technical information received from clients as per GLP’s and REACH compliance standard.
Lead generation.
Client communication & technical discussions.
Establishes quality technical standards, technical modules and Newsletters for better understanding of technical requirements.
Management and procurement of data for Sales teams and their respective reporting also.
Jan 2007-Dec 2008 Mediscribes Incorporation (www.mediscribes.com) operating as Easy Transcription & Software Pvt. Ltd, Ahmedabad, India
Clients Care Associate & Team Leader of operation Team
➢ Job/Product Allocation
➢ Responding to clients' requirements, complaints and ensuring satisfactory solution.
➢ Preparation of log reports to monitor supply/distribution of Job/Product
Additional IT Skills
webinars, software installation on client computer monitor the logs on server. FTP
Job/Product Allocation
Responding to clients’ requirements, complaints and ensuring satisfactory solution.
Preparation of log reports to monitor supply/distribution of Job/Product
2006-2007 Xplora Design school (india) Pgdm in multimedia (PGDM)
2003-2006 B N College, Mohanlal Sukhadia University, Udaipur (India) Bachelor of Science (B Sc.)
2001-2002 Central Board of Secondary Education, Mount Abu Higher Secondary Certificate (HSC) Stream: