DENDIE PASCUAL, Supervisor

DENDIE PASCUAL

Supervisor

Kalimat Coffee

Location
Saudi Arabia
Education
Diploma, Hotel And Restaurant Management
Experience
17 years, 6 Months

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Work Experience

Total years of experience :17 years, 6 Months

Supervisor at Kalimat Coffee
  • My current job since March 2018

shop, KSA

•Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
•Clean or sanitize work areas, utensils, or equipment.
•Clean service or seating areas.
•Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
•Describe menu items to customers or suggest products that might appeal to them.
• Order, receive, or stock supplies or retail products.
•Provide customers with product details, such as coffee blend or preparation descriptions.
•Receive and process customer payments.
•Serve prepared foods, such as muffins, biscotti, or bagels.
•Stock customer service stations with paper products or beverage preparation items.
•Take customer orders and convey them to other employees for preparation.
•Take out garbage.
•Weigh, grind, or pack coffee beans for customers.
•Wrap, label, or date food items for sale.
•Create signs to advertise store products or events.
•Demonstrate the use of retail equipment, such as espresso machines.
•Prepare or serve menu items, such as sandwiches or salads.
•Set up or restock product displays.
•Slice fruits, vegetables, desserts, or meats for use in food service.

Floor Supervisor at Al JAZIRAT S’MAA Fashion Co Ltd
  • July 2015 to September 2017

Kingdom Of Saudi Arabia

•Encourage teams in selling enterprise products.
•Ensure achievement of sales target and inventory turnover.
•Establish a good relation with the store manager. Responsible for managing and examining aspects of fields operations in accordance with the company rules and standards set up.

Store Supervisor at Transind Company W.L.L
  • Qatar
  • May 2013 to May 2015

teams in selling enterprise products.
•Ensure achievement of sales target and inventory turnover.
•Establish a good relation with the store manager. Responsible for managing and examining aspects of fields operations in accordance with the company rules and standards set up.

Supervisor at Kuwaiti American Food staff Company
  • Kuwait
  • May 2011 to February 2012

daily pre-shift and weekly department meetings to ensure organizational efficiency scheduled and directly staff in daily work assignments to maximize productivity.
•Assigned tasks oversaw the direction of employees to ensure compliance with food safety procedure and quality control guidelines.
•Developed and maintained exceptional customer service standards.
•.Ensure proper cleanliness was maintained in all areas of the store and front of the house.
•Consistently maintained high level of cleanliness, organization, storage and sanitation of food and beverage product.
•Motivate the number of crew.
•Supervised the newly employed day to day task in the business to effectively efficiently perform their tasks.

Supervisor at Ever trust Business Solution Incorporation
  • Philippines
  • December 2010 to May 2011

attends regularly training sessions.
•Resolves guest complaints directly or consults with immediate supervisor.
•Ensure the proper appearance and grooming of assigned staff.
•Monitor duty schedule with company team. Work in close cooperation with the staff and maintenance as well as restaurant managers to ensure a smooth running operation, work towards the time set up of the food court lay out in line with opening hour.

Management Trainee at Al-mousherji Catering Company
  • June 2005 to June 2009

the products and equipment with the aim of achieving the high standard of quality, service and cleanliness. The professionally viability.
•Responsible for operational concerns during shifts through efficient properly management, development customer services.
•Strong commitment to customer satisfaction, high attributes of initiative, leadership and tenacity and can work effectively under pressure.

Service Crew at McDonald’s Balang
  • June 2003 to June 2005

Balanga, City, Bataan Philippines
•Provide finest quality food to achieve 100% customer satisfaction in food preparation and cooking the wide variety of food
•To serve the customer by being friendly and efficient in offering a pleasant experience to them
•Has a responsibility for a good customer service
•To provide customer with a quick accurate service and to show sensitivity to their individual needs, both from behind the till as well as in dining areas.

Education

Diploma, Hotel And Restaurant Management
  • at Bataan Polytechnic State University
  • June 2003

courses: Vocational: Barista Course December 20,

Specialties & Skills

Management
Communications
Supervising
Customer Service
CUSTOMER SERVICE
DIRECTING
INVENTORY MANAGEMENT
MANAGEMENT
MEETING FACILITATION
NETSCAPE ENTERPRISE SERVER
ORGANIZATIONAL SKILLS
QUALITY CONTROL