Call Center Supervisor
Al Garhoud Private Hospital
مجموع سنوات الخبرة :4 years, 7 أشهر
•Welcomes clients in person or by telephone and answer their inquiries
•Learned the best quality of customer service by communicating and suggesting information for the clients
•Reserving appointments for the clients
•Takes and relays messages to the concerned departments
•Resolving problems by clarifying patient complaints, identifying the cause of the problem, and selecting the best solution to the problem
•Doing the basic housekeeping responsibilities such as cleaning the corridors and maintaining the cleanliness of the hotel
•Giving guest the service they need to achieve satisfaction
•Attending to guests needs as soon as possible
•Attending customer’s table for orders and requests and giving good service
•Immediate action for customer complaints for satisfaction
•Experienced kitchen duties such as food preparation and dishwashing
2010-2014 Bachelor of Science in Hotel and Restaurant Management (HRM) De La Salle University - Dasmariňas Dasmariňas City 4115, Cavite
2006-2010 Immaculate Conception Academy Science High School Dasmariňas City 4114, Cavite