Denise Guelas, Training Coordinator (Sales Executive)

Denise Guelas

Training Coordinator (Sales Executive)

TUV MIDDLE EAST (MEMBER OF TUV NORD GROUP)

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, Certified Human Resources Professional
Experience
13 years, 4 Months

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Work Experience

Total years of experience :13 years, 4 Months

Training Coordinator (Sales Executive) at TUV MIDDLE EAST (MEMBER OF TUV NORD GROUP)
  • United Arab Emirates - Abu Dhabi
  • My current job since July 2012

 Responsible for marketing of company services (e.g. trainings and seminars as scheduled or as needed by clients)
 Demonstrate technical marketing skills and company product knowledge
 Help develop marketing goal plans in conjunction with the training department
 Deliver all marketing activities within the agreed time frame
 Manage all aspects of training program, orientation, preparation of materials, bookings, etc.
 Interact with prospective and current clients for repeat acquisition of the company’s training programs and services
 Coordinate with team and all other company employees in developing good quality service
 Build trust, values for others, communicate effectiveness, foster innovation, focus on delivery to customers, solve problems creatively and demonstrate high integrity
 Maintain professional internal and external relationships that meet company core values
 Proactively establish and maintain effective working team relationships with all support departments

League Admin Assistant/ Referee at DUPLAY’S ABU DHABI
  • United Arab Emirates - Abu Dhabi
  • January 2011 to December 2012

 Managed schedules/events/trainings run by DUPLAYS
 Recorded results and liaised with DUPLAYS referees, official teams and members
 Reported to Operations Manager on a regular basis for updates on team standings, incidents, etc.
 Replied to inquiries regarding sports activities, events, team-ups and joining
 Physical presence at league events and evenings to organize sports leagues
 Updated schedules and post results via the DUPLAYS website
 Manage equipment, administration tools
 Collected registration fees and input data into online payment tracking system
 Promote all DUPLAYS activities through customer interaction

HR Assistant / Data Encoder at TUV MIDDLE EAST (MEMBER OF TUV NORD GROUP)
  • United Arab Emirates - Abu Dhabi
  • December 2011 to June 2012

 HR ASSISTANT
 Administered and maintained employee records.
 Reviewed, updated and maintained proper filing of insurance policy, HR handbook, leave form, performance appraisal form and training schedules.
 Answers the telephone in a professional manner and assists internal guests with any questions.
 Provides administrative support to the department.
 Verified employee data and correct data where necessary (upon approval of authorized personnel)
 Maintain logbooks or records of activities and tasks
 Respond to requests for information and access relevant files
 Performed other tasks as deemed necessary by direct supervising personnel
 DATA ENCODER
 Entered data from various source documents into the computer system for storage, processing and data management
 Prepared, compiled and sorted documents for data entry
 Checked source documents for accuracy
 Obtained further information for incomplete documents
 Updated information and delete unnecessary files (upon approval of authorized personnel)
 Combined and rearranged data from source documents where required
 Entered data from source documents into prescribed computer database, files and forms
 Transcribed information into required electronic format
 Scanned documents into document management systems or databases
 Checked completed work for accuracy
 Store competed documents in designated locations

Education

Diploma, Certified Human Resources Professional
  • at Phoenix Institute
  • July 2013

To provide the participants with an overview of organizational strategy and competitive advantage; To identify the roles of people, processes and technologies in the creation of core competencies and competitive advantage; To identify how to align HR practices and systems to support people, processes and technologies necessary to carry out strategic actions; To help the participants to practice strategic thinking and HR strategic decision-making through specific case analyses and exercises; Gives participants valuable new skills to improve on-the-job performance; Provides the latest HR techniques for selecting and retaining Right Person on the Right Job; Provides strategies for handling real-life HR issues; Teaches the skills necessary to develop and execute organizational strategies Provides training on today's hottest HR issues.

Bachelor's degree, Bachelors of Chemical Engineering (Undergraduate)
  • at UNIVERSITY OF STO. TOMAS
  • October 2010

University of Santo Tomas Faculty of Engineering, or "UST-Eng'g", is the engineering school of the University of Santo Tomas, the oldest and the largest Catholic university in Manila, Philippines. Established on May 18, 1907, the faculty is the first engineering school in the Philippines. It is proclaimed as a Center of Excellence in Electronics and Communications Engineering and as a Center of Development in Civil Engineering, Chemical Engineering, Industrial Engineering, Mechanical Engineering andElectrical Engineering by the Commission on Higher Education. The Chemical Engineering (ChE) curriculum provides the student with the basic knowledge and skills needed for future leadership and global competitiveness in the practice of the Chemical Engineering profession. It provides a rich environment for research, and for imbibing Christian values distinct to Thomasian engineers.

Diploma, HTML - Web Page Designing
  • at AMA Computer Learning Center
  • March 2010

A Vocational Course in Web Page Designing.

High school or equivalent, Basic Education
  • at Take the Nations for Jesus Christian Academy
  • March 2010
Diploma, Visual Basic
  • at AMA Computer Learning Center
  • March 2009

Specialties & Skills

Adobe Photoshop
Administration
Team Player
Coordination
Timeliness
Sport Related Skills: Volleyball, Basketball, Gun Shooting and Archery
Office Equipment Operated: Fax, Copier, and Printer, Typewriter (manual and electric)
Computer Related Skills: MS Office Applications (Microsoft Word, Excel, Publisher and Power Point)
Computer Related Skills: Adobe Photoshop CS5 and Adobe InDesign CS5

Languages

English
Expert
Tagalog
Expert

Memberships

United Filipino Overseas Sports Association
  • Volleyball Commissioner
  • January 2013
Community Achievers Association (Comach)
  • Member
  • June 2010

Training and Certifications

THE LEARNING AND DEVELOPMENT SHOW (Certificate)
Date Attended:
December 2012
Valid Until:
December 2012
ADVANCE SELLING SKILLS (Certificate)
Date Attended:
October 2012
Valid Until:
October 2012
ADOBE PHOTOSHOP CS5 AND ADOBE INDESIGN CS5 (BASIC AND ADVANCED) (Certificate)
Date Attended:
February 2013
Valid Until:
February 2013
CERTIFIED HUMAN RESOURCES PROFESSIONAL (Certificate)
Date Attended:
May 2013
Valid Until:
July 2013

Hobbies

  • Volleyball, Basketball, Fishing, Caracal Shooting, Archery, Reading Books, Playing Games