Receptionist
BLUE DIAMOND HOTEL
Total years of experience :14 years, 4 Months
Checking of monthly receipts for reimbursement purposes
Providing Income statement on monthly basis
Processing guests’ check ins and check outs
Preparing accurate hotel bill
Answering telephonic and in-person queries related to hotel services and resolving any issues and problems
Answering telephone calls and transferring to the appropriate person
Handling payments through cash and reception cash balancing
Respond to emails and correspondence
Assist in resolving clients’ issues and complaints
Chasing late payments, reporting bad debts and keeping a careful eye on the cash flow
Application of visa for guest
Providing police report and tourism dirhams reports on daily basis
Help maintains all accounts and ledgers related to the company
Posting of regular loan remittances and official receipt
Responsible for all activities associated with the handling of payments and costs
Posting of new loans and closing of old loans
Computation of rebates and surcharge penalty
Checking of lowest quarterly balance / Processing of over payment
Responsible for keeping and maintaining all loan vouchers
Savings deposit account/capital contribution posting
Reliever of Loan Verification Staff in case of absence of staff
Providing loan to Capcon & loan to loan adjustments every month
IN