Concierge/Receptionist
IFA Hotels and Resorts
Total years of experience :27 years, 11 Months
Welcomes and assists residents and their visitors according to Brand Standards.
Provide memorable service experience to everyone.
Ensures prompt, efficient and updated recording of mail, parcels, messages and visitors.
Remains observant, notes preferences of the residents & guests, and responds accordingly to inquiries & requests.
Assists guests with their enquiries regarding excursions, visitor attractions and places of interest.
Welcome guest to the facility.
Assist guest throughout their stay.
Handling clerical and administrative works.
Responsible for all cash and credit sales transactions.
Maintain cleanliness and tidiness of stocks and cashier counter.
Provide excellent customer service and actively promote stocks to customer.
Carry out receiving and checking of stocks, displaying items and maintaining proper shelf labels.
Responsible in settling of bills of guest.
Makes sure that settlements of bills are correct at all times.
Sees to it that cash and credits are handled properly.
Make sure that all computer hardware and software systems are working properly.
Responsible in rectifying any computer related problems.
Makes sure that the pocket PC being used for order taking is working properly.
Resolve LAN Problems
Responsible in all clerical works such as typing, data entry, filing and photocopying.
Provide office support services such as dealing with the public, answer phones, use computers constantly, use fax machines, photocopiers and other office equipments.
Tasked to deliver messages, prepare mailings, sort checks, take inventory and keep payroll records.
Help to maximize sales for the store.
Help in cashiering to expedite work
Merchandise and replenish stocks and makes sure that the product expiration dates are checked constantly.
Responsible in all clerical activities.
Handles warehouse transactions and documentation.
Responsible to any computer related activities.
Responsible in making invoices and proper management and control of the inventory system.
Responsible in all warehouse activities and operation
Responsible for stock keeping.
Resolve LAN communication problem
Make sure that all computer peripherals are functioning well.
Perform system backups and data recovery.
Conduct inventory report stating and defining defective computer peripherals.
Submit a complete report regarding on the present status of all peripheral.
Install and maintain local area network hardware and soft ware.
Do minor repairs such troubleshoot network usage and computer peripherals.