dhanoj kumar, Head of BICSc

dhanoj kumar

Head of BICSc

SaveFast training academy

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Sceience
Experience
13 years, 0 Months

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Work Experience

Total years of experience :13 years, 0 Months

Head of BICSc at SaveFast training academy
  • Saudi Arabia - Riyadh
  • My current job since August 2023

Lead the BICSc assessors, Coordinate monthly meeting, Client meeting, BICSc training and assessment.
Site audit, customer care, HSE management

Area Oprations Manager/ Training Manager at Emrill Services LLC
  • United Arab Emirates - Dubai
  • June 2018 to August 2023

Greetings, Sir or Madam,
I am now employed by SaveFast training academy as Head of BICSc training and assessment and before that I worked in Emrill as a Center of Excellence's Area Operations Manager and Training Manager, however I am actively looking new work. I have more than 19 years of experience in soft services, including operations and training. Moreover I have very good knowledge about consumable and dealing with suppliers and sub contractors.
I've produced the training materials and trackers for more than 3000 recently hired staff over the course of the last 4.5 years at Emrill.I also trained and assessed more than 500 workers for BICSc certification. I have experienced in Operations, Training, Recruitment...
My operational experience includes four years of managing Standard Chartered banks throughout the UAE ( total 27 branches)
Staff members have been organized for the Dalma Mall project. Support operations team for mobilize personnel for Dubai Mall project. managed Dubai International Airport. Terminal 3. I have attached my résumé for your review.
Your Complete Trust
Dhanoj,

Training Specialist at TRANSGUARD GROUP LLC
  • United Arab Emirates
  • June 2011 to May 2018

Plan, make and update/review new Training Modules according to manager's instruction.
•Coordinate training facilitators
•Facilitate cleaning procedures, safety standards and chemical awareness for the Dubai Metro cleaning staff.
•Facilitate HR induction for new joiners from different part of the world.
•Facilitate General Cleaning Procedures for existing staff & new joiners, moreover provide equipment training to them
•Facilitate Cabin Appearance Familiarization for existing staff & new joiners, then execute on job training for them in Dubai Airport.
•Give training for awareness and importance of Health and Safety and personal grooming
•After the training send the feedback to the concerned line managers
•Responsibilities As Senior supervisor:
•Site visits to be conducted monthly or before if required, feed back to the relevant supervisors and Account Manager with findings, action plan to be implemented on areas that need improvement
•Along with the Department supervisors, arrange induction and training for new staff. This must be planned prior to arrival when and if possible
•Ensuring all administration procedures are adhered too. Resolve issues as and when required
•Responsible for the transport requirements are planned in advance of pre contract date. Communicate with the transport division to ensure smooth running
•Purchase requests to be authorized before order of any equipment or stock
•Ensure that expected standards are adhered to at all times
•Ensure staff members carry out and sign company and division induction training on arrival. All staff to be informed of look guidelines in line with Company standards
•Co-ordination with Operation/Account Manager for Manpower planning Training Facilitator: Transguard Group August 2010- May 2011
•Make and update/review new Training Modules
•Facilitate new joiners, General Cleaning Procedures and give equipment training to them
•Give awareness and importance of Health and Safety and personal grooming
•After the training give the feedback to the concerned line managers. Responsibilities As Senior supervisor:
•Site visits to be conducted monthly or before if required, feed back to the relevant supervisors and Account Manager with findings, action plan to be implemented on areas that need improvement
•Along with the Department supervisors, arrange induction and training for new staff. This must be planned prior to arrival when and if possible
•Ensuring all administration procedures are adhered too. Resolve issues as and when required
•Responsible for the transport requirements are planned in advance of pre contract date. Communicate with the transport division to ensure smooth running
•Purchase requests to be authorized before order of any equipment or stock
•Always follow company policies and procedures at all times
•Ensures that sickness, absence and holidays are reported in line with company procedures
•Ensure that expected standards are adhered to at all times
•Ensure staff members carry out and sign company and division induction training on arrival. All staff to be informed of look guidelines in line with Company standards
•Co-ordination with Operation/Account Manager for Manpower planning

Education

High school or equivalent, Sceience
  • at Kerala University
  • March 1990

Specialties & Skills

Induction
Cleaning
PLANNING
MANAGEMENT
SAFETY STANDARDS
MIDDLE MANAGEMENT
PERSONAL GROOMING
AVIATION
COMMUNICATIONS
DECISION MAKING
FIRST AID
Problem Solving
Communication Skills
Time Management
Listening Skills

Languages

Tamil
Expert
English
Expert
Malayalam
Expert
Hindi
Expert