Technology Lead
Infosys Ltd.
Total years of experience :15 years, 9 Months
Lading the team in order to ensure the in time Project technical delivery.
The Technical Delivery in terms of Solution Design & Implementation.
Attending project Technical Kick-off meetings with the Project Stake holders.
Ensuring smooth transition of the project to the Support team after Implementation.
Worked as senior solution integrator across multiple projects.
• Integration of Interconnect system with various Network nodes such as Sonus Switches & ACME VOIP Server.
• Managing the Cerillion InterConnect Billing Manager as a part of Managed Service Operations.
• Installation, configuration, maintenance of the BSS application servers (Linux/Solaris).
• Housekeeping of the Mediation, Rating Applications & Oracle database servers.
• Proactively maintaining operator’s SLA/KPIs.
• Responsible for managing ISP Network setup
• Responsible for overall monitoring of 24online billing servers as well as other network devices (Routers, Switches, Firewalls, Blue Coat Cache Engine & Packet Shapers) & Web/DNS & Mail servers
• Maintaining KPIs to ensure 99.99% network uptime & availability of the Internet services
• Responsible for maintaining daily scheduled activities of system back up & log back up of all the network devices
• Hands on Experience with Cisco routers, Cisco L2 (2950) & L3 Switches (3560), Cisco ASA Firewalls (5510)
• Carrying out on-site project implementation along with physical installation of the network devices
• Amending the network topology changes to the existing design artifacts
• Preparing SOP documents
• Manage and administer the installation, up gradation, configuring, scheduling, testing & troubleshooting and handled Installation, configuration and maintenance of Cisco 7609/3845/2811/1841 series routers
• Implemented various Routing protocols such as Static, EIGRP, and OSPF across networks in multiple locations
• Co-coordinating with NOC for resolution of critical issues