Dhoha ا, sales executive-in charge

Dhoha ا

sales executive-in charge

bawadi for perfumes

البلد
قطر - الدوحة
التعليم
بكالوريوس, finance and banking
الخبرات
8 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 11 أشهر

sales executive-in charge في bawadi for perfumes
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ مايو 2021

Greet customers as they approach the perfume stand and respond into their requirements.
Provide customers with full information about new perfume line, special offers..
Handle the payment process, the refunds and the complaints.
Maintaining the workplace to the standard including the stocking and cleaning.
Organising the employee schedule and providing leadership and training to the new staff.
Overseeing retail inventory.

sales Manager في perfume factory
  • قطر - الدوحة
  • يوليو 2022 إلى سبتمبر 2022
customer experience agent في Qatar Rail- RKH Qitarat-Doha Metro
  • قطر - الدوحة
  • يوليو 2018 إلى مايو 2021

welcome and interact with customers using doha metro network.
Assist the VIP customers and provide a high class service.
Handle the complaints and refunds and demonstrate all the information needed.
Operate the equipments and dealing with the emergency cases with a professional manner and accordingly following the SOP'S decided by the management.

Controller- Cashier في Business Hotel
  • تونس - تونس
  • يوليو 2017 إلى يونيو 2018

welcome and assist guests.
Handle the booking guests suggestions and complaints.
Control the cash flows and payment operations.
Arrange the availability of stock and conduct the inventory.
Build a positive connection with the guests.

sales executive في Shoes Center
  • تونس - تونس
  • نوفمبر 2016 إلى يوليو 2017

great customers and provide educated recommendations based on customer satisfaction.
Maintain visual standards and well organized displays for various sections.
Development of the sales and maximize the incomes
Inform the store manager about any irregularities to ensure the store assets are properly protected and minimize the costs.

CASHIER-RECEPTIONIST في golden tulip hotel
  • تونس - المرسى
  • أغسطس 2015 إلى أكتوبر 2016

welcome customers and assist them in all points of sale including the reception, the health club, lounge, Bars...
Handle day to day the revenue reports and the stock Management
Answer the telephone calls and manage the bookings planning.

الخلفية التعليمية

بكالوريوس, finance and banking
  • في campus al manar tunis University of management and economy
  • يناير 2021

Specialties & Skills

Hospitality Systems nymphéa Fidelio, Micros, Hotix
Work under pressure
Multinational Team Work
customer service
Stock Management
Microsoft Office
Handling Complaints

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس
الفرنسية
متمرّس
الايطالية
مبتدئ

التدريب و الشهادات

CUSTOMER SERVICE (تدريب)
معهد التدريب:
RKH QITARAT
تاريخ الدورة:
July 2018
FIRE FIGHTING (تدريب)
معهد التدريب:
RKH QITARAT
تاريخ الدورة:
June 2020
First Aid (تدريب)
معهد التدريب:
RKH QITART
تاريخ الدورة:
May 2020
Certificate of the great achievement of the launch of Doha Metro 2019 (الشهادة)
تاريخ الدورة:
December 2019