دياب عيسى

Retail Operations :
Oversees operational systems, processes while looking for opportunities of improvement.
Anticipates and tracks operational and tactical risks and provides strategic solutions.
Manages day to day business of the operations department while balancing the responsibilities of various business lines such as business analysis, vendor, and risk management.
Works with sales teams to help set and meet daily and quarterly goals.
Plays a significant role in long-term planning, project status reporting, and implementing change control processes.
Oversees and reports weekly, monthly, quarterly, and annual metrics.
Collaborates with transitions and onboarding teams as needed.
Raises and tracks issues and conflicts, removes barriers, resolves issues of medium complexity involving stakeholders and escalates to appropriate level when required.
Works closely with the management team to ensure all operational, administrative, and compliance functions within the firm are being properly executed in accordance to regulatory-based best practices.
Assist in developing or updating standard operating procedures for all business operational activities.
Build strong relationship by addressing customer issues and complaints in a timely manner.
Assist in employee appraisals, promotions, compensation and termination based on the performance review.
Provide operational support and guidance to staff.
Assist in developing operating and capital budgets.
Monitor and control expense according to allotted budget.
Assist in interviewing, recruiting and training candidates.
Manage work assignment and allocation for staff.
Conduct performance review and provide performance feedback to staff.
Maintain accurate and clear documentation for operational procedures and activities.
Work in compliance with company policies and procedures.
Ensure team follows standard operating procedures for all operational functions.
Conduct regular meetings with team to discuss about issues, concerns, updates etc.
Support operational risk and audit process for the purpose of preventive maintenance.





Manufacturing ( Production ) Operations :



Provide timely performance reporting and analysis to multiple levels of Maple Operations leadership
Anticipate, produce, deliver, and communicate actionable business and financial information
Participate in evaluating, monitoring and ensuring effective operation of internal controls and disclosure controls
Assists in new product launches, production and engineering improvements, product testing
Develops strategic plans and objectives in accordance with overall Plant and Division strategy
Lead and facilitate monthly safety meetings and lead/assist in the resolution of safety items
Coordinates the delivery of raw materials and/or commodities needed to meet production schedule
Perform routine data entry, maintains documentation / records for test, inspection, measurement results
Timely communicates and escalation of product quality problems to Technicians / Supervisors / Engineers
General contributor to the manufacturing operations team, primarily focused on producing cell therapy products to support clinical and commercial endeavors
Can initiate and prioritize own workload and the work load of others and ensures it is aligned to department and site goals
Day to day line support of a designated area, responsible for all key performance indicators for that area including scrap, downtime, product cost and quality
Ensures all products and processes are developed in compliance with regulatory requirements

Responsible for ensuring the corporate website is up to date with current jobs.
Manage the recruitment inbox and respond to candidates in a timely manner.
Co-ordinate interviews with recruitment agencies and direct applicants for Hiring Managers and HR.
Ensure recruitment trackers are maintained and continually improved.
Initiate the new hire checklist and process in a timely manner.
Create personal files for all new starters and ensure that all documentation is present and completed.
Responsible for arranging induction sessions.
Arrange new starter photo sessions every quarter.
Request employment references for all new starters.
Send out probation reminder emails to line managers and escalate any issues to HRO when appropriate.
Collate and input all relevant information relating to payroll on a monthly basis (i.e. new starters, leavers, tax
Process bi-monthly payroll for casual workers.
Hand out pay slips each month.
Provide reports to the department and the business when necessary with support from HRO.
Maintain and update HRIS and employee directory with any employee changes.
Training
Co-ordinate training carried out in-house, including sending out invitations, reserving and setting up rooms,
Monitor and track training sessions for reporting purposes.
Send feedback evaluation forms after each training session.
Perform all admin duties related to chairman office.

Responsibilities:
• Organising the recruitment of staff, coordinating interviews, checking references.
• Delivery of HR induction module to new starters.
• HR reporting to management (include a list of reports)
• Involved in review of employee reward strategy, and proposals for improvement of same.
• Provided administration support to the HR Manager in all HR related matters;
• Managed time & attendance records for payroll;
• Developed and implemented corporate policies and other relevant documentation.
My duties
• Design entire recruitment process including interview and induction programs for new employees
• Set corporate laws and policies for consideration during recruitment process
• Decide definite salary structure and allocate work department to each and every employee
• Provide definite trainings to employees as per the requirement
• Plan budget for recruitment practices in advance
• Maintain proper documentation and records regarding all essential aspects of employee such as letter of appointment, educational certificates, date of birth certificate, residential proof, previous job salary receipts, performance certificate during training and many more.
• Supervise other staffs and monitor their performance as per the standards of the organization
• HR Admin department is entirely responsible to solve the employee's queries and complaints regarding work
• Maintain contacts with recruitment agencies for building quality work force
Personal skills related to my job
• Strong communication skills: For generating documents and conducting interviews, you must acquire excellent communication (verbal and written both) for justifying your role in HR admin
• Interpersonal Skills: The HR admin work mainly deals with interacting processes with clients and new employees, therefore, interpersonal skills can significantly contribute for conducting administration work in recruitment.
• Team working ability: HR Admin work is meant to be delivered in a team work. As several HR professionals are collectively involved in this department.
• Strong decisive power: If you are working for the position of HR administrator in some organization then you need to possess strong decisive power for taking fruitful decisions for the company.
• Time- management skills: It is highly important to organize entire HR admin functions in proper set up. Therefore, be it any HR professional, you need to acquire time management skills in order to deliver quality work from your side

Distribute, receive, record and maintain files on administrative job applications, transcripts, fingerprints, examinations, credentials and other information; review for completeness and compliance; schedule necessary interviews and appointments.
Works with the Director on orientation for new administrators and provide necessary information; assist in the completion of necessary documentation; process salary placement forms making changes as required.
Prepare, update, maintain and process a variety of forms, reports, bulletins, records, schedules, lists and files according to established policies, procedures, and regulations; verify and post information as necessary to assure completeness and accuracy.
Provide statistical information as requested by the Director of Human Resources.
Compose letters, memoranda, lists and other materials according to established procedures.
Order and maintain office supply inventories, orientation materials, workshop materials, and other materials for projects as directed by the Director.
Maintains Human Resources payroll records and files.
Perform other duties as assigned.