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diana Aqabai, Administration and Logistics Assistant

diana Aqabai

Administration and Logistics Assistant ·Search for Common Ground

Jordan

Bachelor's degree, Business Administration

Work experience

Total years of experience: 6 years, 6 months

Administration and Logistics Assistant

September 2019 - June 2021

Search for Common Ground

Amman, Jordan

September 2019 - June 2021

• Organizing of Meeting and Events according to Organization and donor policies, submitting the payments ensuring all supporting documents are included.
• Carry out procurement of goods and services based on authorized requisitions, in line with procedures. Gather quotations. Preparing Purchase orders and Contracts and follow up for delivery.
• Following up with Visa status for international staff and international visitors.
• Booking travel tickets for staff and visitors, Hotel reservations and Airport pickup and droop off, ensuring required documentation and procedures are followed.

Company industry:
Non-profit Organization
Job role:
Administration

Administration and logistics officer

March 2018 - March 2019

OXFAM GB

Amman, Jordan

March 2018 - March 2019

• Carry out procurement of items based on authorized requisitions, in line with procedures.
• Gather quotations according to donors and Organizations policies.
• Prepare purchase orders and all other documents associated with procurement, ensuring that all local procurement complies with policies.
• Ensure continued good relations with suppliers, and that Service Level Agreements are accurately monitored.
• Ensure best quality/value solutions are sought for all procured items.
• Preparing payments for suppliers, providing proper documentation for goods and services provided.
• Ensure that all transactions are carried out in a transparent, fair and accountable manner.
• Manage all logistics and administration files and archiving systems.
• Prepare report on Admin and logistics.

Company industry:
Other Business Support Services
Job role:
Administration

Administrative Assistant

May 2016 - March 2018

Oxfam GB

Amman, Jordan

May 2016 - March 2018

• Organizing of Meeting and Events. (Raising the RO on Helios, collection of offers, preparing the CBA, and paper for the payment insuring all supporting documents are included.
• Booking travel tickets for staff and visitors, and Hotel reservations for the arriving guests and insure required documentation and procedures are followed.
• Arranging Airport pickups and drop of for staff and Visitors.
• Inventory tracking, checking stock for cleaning materials, stationery and office supplies.
• Handling procurement of goods up to certain limit. Petty cash management.
• Handling the staff apartment rental contracts, preparing them, insure all documents are included, following the contracts end date and taking required actions according to rules.

Company industry:
Other Business Support Services
Job role:
Administration

Administrative Assistant /Feedback and Complaints Officer

August 2015 - April 2016

IFRC/GRC (German Red Cross)

Amman, Jordan

August 2015 - April 2016

manage filing system of the office and prepare documnets for signature and/or action
monthly photocopy of GRC clearance
support translationof invoices and receipts as well as procurement documents
provide day-to-day support GRC Delegate, including telephones, internet service and office equipment and identify future needs
maintain asset and inventory list
standby at workshops/training/meeting venues and provide assistance in registration, photocopying, faxing, equipment set up and any other relevant official request when required
carry out additional responsibilities and projects as assigned by the line manager.support delegate as translator/interpreter when required.
receive, process and respont to complaints and guide beneficiaries that seek help through JRCS/GRC hotline
follow up on complaints and feedback with appropriate team members and respond to raised pending issues
ensure a proper filing system for all the complaints and feedback thaken through the helpline
collect the complaints and feedback. Make a daily data entry for all the data collected through the hellplines.Record the complaints int the database and report it to GRC Delagate.
support beneficiaries through information sharing realting to services provided by JRCS/GRC and partner orgaizaions, upon request
sahre complaints and feedback - received through helpline- trends analysis quarterly and monthly reports with line manager and GRC delegate
Intake Assistant ( Hotline Operator) at (Handicap International) May 2014 - March 2015:
Collecting detailed information by phone, checking if the callers haven’t been served already by HI and registering those not served on HI waiting list.
Receiving referrals emails from other organization, processing them and providing feedback.
Organizing and prioritizing the Waiting list requests, and coordinating with the social workers to keeping it updated according to their feedback.

Company industry:
Other Healthcare Services
Job role:
Secretarial

Intake Assistant ( Hotline Operator )

May 2014 - April 2015

Handicap International

Mafraq, Jordan

May 2014 - April 2015

• Collecting detailed information by phone, checking if the callers haven’t been served already by HI and registering those not served on HI waiting list.
• Receiving referrals emails from other organization, processing them and providing feedback.
• Organizing and prioritizing the Waiting list requests, and coordinating with the social workers to keeping it updated according to their feedback.

Company industry:
Other Business Support Services
Job role:
Administration

Education

University

June 2007

June 2007

Bachelor's degree, Business Administration

Jordan

-passed the University Efficiency exam (Al kafa’a) achieving the first place at my college the third at my university my Grade was 59 knowing that the average for my Major in Jordan was 47,67. -Passed the TOEIC test 810/990 rating “Advance working skills “Rank.

Skills

Purchasing
Expert
Purchasing
Expert
Administration
Expert
Administration
Expert
Business Administration
Expert
Business Administration
Expert
Receptionist
Expert
Receptionist
Expert
Mail
Expert
Mail
Expert
Typing
Expert
Typing
Expert
Clerical Works / Filing / Data Entry
Expert
Clerical Works / Filing / Data Entry
Expert
Fast learner
Expert
Fast learner
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Purchasing
Expert
Purchasing
Expert
Administration
Expert
Administration
Expert
Business Administration
Expert
Business Administration
Expert
Receptionist
Expert
Receptionist
Expert
Mail
Expert
Mail
Expert

Languages

English

Expert

Arabic

Expert

Training and Certifications

Training
Advanced Excel 2010
Talal Abu –Ghazaleh professional Training Group
Mar 2015