Telesales Representative
Hospitality Dynamics
Total years of experience :14 years, 2 Months
Sales Administrator
• Updating real estate blogs and email campaigns/newsletter.
• Responsible in data entry and advertising properties to different real estate websites.
• Prepare lease agreement contract to tenants and maintain CRM on a daily basis
• Manages calendar events for the CEO of the company|.
• Handles social media account and able to upload updates as instructed.
• Performs other tasks that may be assigned by the chairman & CEO related to any admin works.
• Manage a proper balance of sales calls on existing, target and new accounts.
• Trained to sell consultatively and makes recommendations to prospects and clients of the various solutions the company offers.
• Practices confidentiality and secure transactions on updating CRM with customer’s information and processing payments through credit card.
• Delivers an outstanding customer service experience that results to a satisfactory feedback from the customers.
• Provides a long term resolution wherein both the company and the client would benefit while meeting quality standards of service
• Able to set up TCP/IP network (wireless/cabled) and know how to configure internet-based applications.
• Troubleshoot any network related concern (internet, cable, home phone) and provide an effective resolution on a timely manner.
• Answers inbound customer calls and effectively responds to customer inquiries
• Troubleshoot network and internet connectivity issues.
• Handle chat escalations from level one support and provides a real time resolution.