Diana Ivy Navarro

• Supervised HR and administrative teams, leading initiatives in operations planning, employee engagement,
and professional development.
• Oversaw daily HR operations, ensuring compliance with institutional policies and labor regulations.
• Contributed to continuous improvement by updating employee handbooks, job descriptions, KPIs, and
hiring workflows.
• Managed payroll processing and maintained accurate attendance records, resolving payroll-related
inquiries promptly.
• Managed employee inquiries, resolving issues promptly and ensuring timely, professional communication
across teams.

• Coordinated HR operations across on-site and remote teams, ensuring smooth communication and
consistent support in a hybrid work environment.
HR Operations & Strategic Support
• Handled employee relations matters, including grievances, disciplinary actions, and sensitive HR issues,
with discretion and legal compliance.
• Collaborated with the health and safety team in developing and implementing safety policies.
• Coordinated training programs, professional development activities, training, and engagement events in
collaboration with internal departments.
• Built and maintained partnerships with external partners, employment services, and academic institutions;
represented the organization at job fairs and community events.
Recruitment & Talent Acquisition
• Led onboarding check-ins to ensure smooth integration and track new hire progress.
• Utilized Applicant Tracking Systems (ATS) to manage pipeline data, track candidate lifecycles, and audit
recruitment metrics.
• Manage end-to-end recruitment by collaborating closely with department heads to identify, source, and
hire talent tailored to their specific departmental needs.
• Delivered exceptional candidate experiences through timely and professional communication across
email, phone, Teams, and in-person interactions.
• Coordinated and negotiated job offers, onboarding processes, including offer letter preparation,
background checks, and personnel file creation.
• Manage and strategically negotiate and execute competitive offers to secure top-tier talent.
• Additionally served as Executive Assistant coverage during the EA’s absence, managing C level scheduling, communications, and priority coordination.

•
Monitor and implement HR laws and regulations to ensure full legal compliance and a safe, secure work environment.
•
Manage pay budgets, conduct salary surveys, and perform HR audits to maintain competitive and sustainable compensation.
•
Analyze appraisals for 200+ employees and provide data-driven recommendations for increments and performance bonuses.
•
Execute full-cycle recruitment, including candidate testing, interviewing, and counseling managers on selection and exit strategies.
•
Conduct organization-wide gap analyses to identify skill shortages and map out strategic training plans.
•
Design, market, and implement diverse training methods (simulations, mentoring, professional classes) to foster employee growth.
•
Partner with line managers to implement HR policies, manage personnel documentation, and promote a culture of equality and diversity.

• Monitor and implement HR laws and regulations to ensure full legal compliance and a safe, secure work
environment.
• Manage pay budgets, conduct salary surveys, and perform HR audits to maintain competitive and
sustainable compensation.
• Analyze appraisals for 200+ employees and provide data-driven recommendations for increments and
performance bonuses.
• Execute full-cycle recruitment, including candidate testing, interviewing, and counseling managers on
selection and exit strategies.
• Conduct organization-wide gap analyses to identify skill shortages and map out strategic training plans.
• Design, market, and implement diverse training methods (simulations, mentoring, professional classes) to
foster employee growth.
• Partner with line managers to implement HR policies, manage personnel documentation, and promote a
culture of equality and diversity.

• Present and sell company products, including medications and medical equipment, to doctors,
pharmacists, and other healthcare professionals.
• Establish and nurture strong, long-term professional relationships with key medical practitioners, clinic
staff, and hospital administration.
• Strategize and execute sales plans to meet or exceed monthly, quarterly, and annual regional sales goals.
• Organize and deliver engaging, informative presentations and seminars for healthcare providers to
highlight product benefits and clinical efficacy.
• Monitor and analyze competitor activities, market trends, and feedback from healthcare professionals to
identify new business opportunities.
• Deliver accurate, up-to-date scientific information regarding product usage, dosages, and side effects in
strict compliance with medical ethics and industry regulations.
• Maintain meticulous records of all sales calls, customer feedback, inventory requests, and weekly/monthly
expense reports using the company CRM.
• Represent the company at medical exhibitions, conferences, and networking events to expand brand
awareness and stay updated on industry advancements.

C Suite Executive Support & Office Leadership
• Provided high-level executive support to the Chairman/President, acting as the primary liaison for all internal and external stakeholders, ensuring seamless communication and decision-making flow.
• Managed complex, dynamic calendars including board meetings, strategic reviews, investor engagements, and confidential executive sessions.
• Coordinated end-to-end international and domestic travel for the Chairman and family, including visas, security clearances, itineraries, and contingency planning.
• Oversaw preparation of executive briefing materials, board decks, confidential reports, and high impact presentations aligned with corporate priorities.
Strategic Administrative Management
• Prioritized and triaged all incoming communications, documents, and requests, ensuring the Chairman’s time was allocated to the highest-value activities.
• Consolidated monthly and annual reports from multiple subsidiaries, providing the Chairman with executive-level summaries and insights for strategic decision-making.
• Managed departmental budgets, tracked expenses, processed reimbursements, and maintained financial accuracy across all executive transactions.
• Maintained a secure, organized filing and correspondence system using Outlook and internal databases to support fast-paced executive operations.
Operational & Corporate Governance Support
• Coordinated corporate events, board functions, and VIP engagements, ensuring flawless execution and alignment with organizational standards.
• Oversaw procurement of office supplies, equipment, and vendor management, ensuring cost efficiency and timely delivery.
• Handled highly sensitive information with strict confidentiality, professional judgment, and adherence to governance protocols.