Passenger Service Agent
Lebanese Air Transport
Total years of experience :8 years, 7 Months
•Greet passengers as they enter the Lounge and introduce them to all aspects of the Lounge product.
• Advising guests of all available services and offering assistance where required to maintain customer loyalty.
• Keep all passengers in the lounge informed regarding their flight departure and any other information pertaining to
their flight.
• Answer phone calls and other duties assigned as directed by the Lounge Supervisor.
•Greet passengers as they enter the Lounge and introduce them to all aspects of the Lounge product.
• Advising guests of all available services and offering assistance where required to maintain customer loyalty.
• Keep all passengers in the lounge informed regarding their flight departure and any other information pertaining to
their flight.
• Answer phone calls and other duties assigned as directed by the Lounge Supervisor.
• Greeting guests as they enter and escorting them to their assigned tables.
• Answering phone calls, taking reservations and answering questions.
• Engaging with guests to ensure they're happy with food and service.
