Diane Nieto

• Created account planning and mapping for expansions and upsells for 100+ accounts, ensuring customer
satisfaction and surpassing sales targets, achieving 119% of my quota for FY25.
• Manage the timely generation of renewal quotes, validation, auditing and comprehensive management
of all aspects of maintenance and subscription contracts.
• Facilitate relationships with clients, encouraging adoption of Infoblox products and retention, aligning
with customer goals to enhance organizational efficiency. Achieving 90%+ in quarter renewal rate.
• Targeting the eligible customers to educate on product end of life to execute early refresh motions,
converting customers to the latest Infoblox platform prior to EOL date. $3.8m in early renewals.
• Consistently providing accurate forecasting (+/-5%) in order to ensure forecast accuracy.

• Scheduled meetings with C-suite individuals and directors to grow top line pipeline which led to me
achieving 134% of my quota for FY23 and 123% in FY24.
• Partnered closely with the Account Executive team to develop and implement prospect strategies and plans.
This includes ensuring representatives have the essential BANT qualification.
• Helped organise event participation for over 15 events across the UK, Ireland, Nordic and Baltic regions. This
includes setting up of the stall, content and speaking to prospects.

• A key team member demonstrated by an increase in operating profit of the branch by 12%.
• Managed and gained corporate accounts within the local area by using effective sales pitches.

• Led a team of six employees and ensured that they understand the delegated tasks. Mentored the team
on best business practices as well as educating them on the business software used by Hilton
• Helped develop and organise the daily spreadsheets, streamlining the daily processes to ensure that the
guests stay at the hotel was stress-free. This led to an 8% increase in the customer satisfaction score