DIANE RAMOS

Full-Service Planning & Coordination

• Delivered excellent customer service at the front counter and drive-thru, ensuring speed,
accuracy, and friendliness.
• Maintained cleanliness and organization in dining, kitchen, and food prep areas following
McDonalds quality and safety standards.
• Operated kitchen stations (grill, fry, prep) with efficiency during peak hours while ensuring
food safety and consistency.
• Handled point-of-sale transactions and addressed customer concerns with professionalism.
Marketing Staff
• Supported store-level marketing campaigns, product launches, and local promotions.
• Engaged with customers during events, games, and sampling activities to enhance brand
presence and sales.
• Assisted in the setup of promotional materials, banners, and booth displays for community
outreach or in-store activities.
• Gathered customer feedback and reported insights to management for service and
marketing improvements.

Payroll Management
• Accurately processed payroll for employees on a regular schedule, ensuring compliance with
company policies and government regulations (SSS, PhilHealth, Pag-IBIG, BIR).
• Monitored timekeeping records and resolved discrepancies in attendance, leaves, and
overtime.
• Maintained confidential employee compensation records and coordinated with Finance for
timely disbursements.
Hiring & Recruitment
• Assisted in end-to-end recruitment, including job postings, resume screening, initial
interviews, and coordination with department heads.
• Conducted background checks and employment verifications for shortlisted candidates.
• Ensured timely onboarding of new hires, providing them with complete documentation and
orientation.
On-the-Job Training (OJT)
• Facilitated the placement and monitoring of student interns and trainees in coordination with
academic institutions.
• Oriented OJTs on company policies, safety protocols, and job expectations.
• Prepared evaluation forms, supervised performance tracking, and assisted with OJT certificate
issuance.

Provided full-time personal assistance and household support, including childcare and domestic
tasks. Managed daily schedules, assisted with errands, maintained household cleanliness, and
ensured the safety and well-being of children. Demonstrated reliability, trustworthiness, and a high
level of discretion in both personal and family-related matters.

Performed production line tasks with a focus on quality control, efficiency, and safety. Assisted in
inspection and packaging of products, monitored production output, and supported procurement
processes. Maintained accurate records and followed standard operating procedures to ensure
smooth workflow and product quality.

Supported production of automotive electronic parts, ensuring quality standards and efficient
assembly processes were met. Assisted engineers with production line monitoring, process
documentation, and basic troubleshooting during on-the-job training. Gained hands-on experience in
manufacturing operations, quality assurance, and teamwork in a fast-paced environment.