Dina Elbendary

• Arranging appointments and managing meeting schedules.
• Answering phone calls, Take messages and sort emails.
• Preparing emails & faxes replies
• Responsible for typing and sending out school documents.
• Responsible for school legal documents, Government permissions & Coordination with Education Ministry.
• Share in establishing & implementing schools standards, policies and procedures.
• Creating school documents for Advanced accreditation certificate
• Organize office operations & Control correspondences.
• Review and Revise supplying most of materials requisitions.
• Organizing the office layout and maintaining supplies of stationery and equipment.
• Create & ensure filing system up to date,
• Ensure protection and security of files and records.
• Setup travel arrangements, Deal with insurance travelling, beverages, equipment, banks, companies and prepare comparison/studies between vendors.
• Preparing special reports related to top management & owners.
• Preparing and presenting school events.
• Arrange schools owners meeting & record minutes of meeting with decisions & action plan follow up.
• Recording Meetings, preparing minutes of meeting, follow up & control meeting action plans

• Collecting sales reports & briefing
• Responsible for providing senior level secretarial services.
• Prepare correspondence, reports, and materials for publications and presentations.
• Setup travel arrangements.
• Arranging accommodation and entertainment arrangements for stuff at site.
• Prepare and maintain expenses reports.
• Setup and coordinate meetings & conferences.
• Create and distribute meeting agendas and minutes of meetings.
• Answer telephones and handle Faxes.
• Perform general office duties to include but not limited to: photocopying, faxing, mailing, and filing.
• Maintain& handle hard copy and electronic filing system.
• Handle & follow up offer letters, contracts of employees, leave forms, Time Sheets', expenses sheets and pensions information

• Responsible for administration work scope.
• Prepare audit reports & control forms.
• Providing secretarial and administrative support.
• Maintain office files and handle all other secretarial duties independently
• Administration inspection for the customer services centers for : VODAFONE - MOBINIL - ETISALAT responsible for 30 branches in Alexandria, Damanhur, & North coast
• Customer service for Producing new License for Communication devices
• Focal Contact person for all HR-related queries, HR-related documentation
• Contracts of employment, leavers form, Time Sheets' and pensions information.
• Ensure the relevant HR database is up to date, accurate and
• Complies with relevant legislation.
• Assist in the recruitment process

• Follow up shipments schedule & present daily track.
• Prepare shipping documents & expenses sheet for VIP customers
• Support operation team for shipment back office arrangements.
• Arrange meetings with customers & follow up
• Travel arrangements for GM & owners
• Responsible for GM, Owners & Operation manager offices.
• Create line sales & operation reports for controlling operation monthly.
• Prepare appointments and managing meeting schedules.

• Search & build relation with new customers.
• Respond to and follow up sales enquiries by post, telephone, and personal visits.
• Maintain and develop existing customers through planned individual account support, and liaison with internal order-processing staff.
• Monitor and report on activities and provide relevant management information.
• Carry out market research, competitor and customer surveys.
• Maintain and report on equipment and software suitability for direct marketing and sales reporting purposes.
• Liaise and attend meetings with other company functions necessary to perform duties and business needs
• Attend training and develop relevant know ledge and skills.