Financial Services Senior Associate
Arab Bank
Total years of experience :4 years, 7 Months
My accountability included but not limited to:
Handling inward fund transfers transactions and ensure compliance with P%P
Follow up pending issues with banks and other concerned dept. and ensure processing as per Policies and Procedures
My responsibility included but not limited to:
Check all inward transfers transactions and ensure all covered properly prior to execution.
Execute all inward fund transfers transactions accurately & efficiently as per P&P and approved authorities
Contact Banks to inform them with action taken in regards to pending inward transfers.
Answer all queries related to pending inward transfers.
Execute transactions related to cancelled & returned inward transfers.
Follow up on received not processed inward transfers and ensure no delay in execution
Follow up on receiving all commissions from banks as per agreement.
Amend/Cancel inward transfers and execute on system as per P&P.
Handle & process all inquiries, cases and amendments related to pending transactions and ensure all are resolved prior to execution.
Prepare periodic reports as per management & regulatory authorities requirements.
Perform reconciliation of accounts as per P&P.
Ensure that all transactions are completed within the time limit.
Perform any other task as requested by direct supervisor.
Compliance performance in line with AB Code of Conducts as well as AB P&P and Local Laws and Regulations.
Managing the ACH system daily and ensuring its working appropriately in addition to sorting transfers and sending them to the concerned department to take the required action.
Well trained to do outward transfers.
My accountability included but not limited to:
Handling inward fund transfers transactions and ensure compliance with P%P
Follow up pending issues with banks and other concerned dept. and ensure processing as per Policies and Procedures
My responsibility included but not limited to:
Check all inward transfers transactions and ensure all covered properly prior to execution.
Execute all inward fund transfers transactions accurately & efficiently as per P&P and approved authorities
Contact Banks to inform them with action taken in regards to pending inward transfers.
Answer all queries related to pending inward transfers.
Execute transactions related to cancelled & returned inward transfers.
Follow up on received not processed inward transfers and ensure no delay in execution
Follow up on receiving all commissions from banks as per agreement.
Amend/Cancel inward transfers and execute on system as per P&P.
Handle & process all inquiries, cases and amendments related to pending transactions and ensure all are resolved prior to execution.
Prepare periodic reports as per management & regulatory authorities requirements.
Perform reconciliation of accounts as per P&P.
Ensure that all transactions are completed within the time limit.
Perform any other task as requested by direct supervisor.
Compliance performance in line with AB Code of Conducts as well as AB P&P and Local Laws and Regulations
As Collection Agent (Collection Department)
My responsibility included but not limited to:
The duties of a Collections Agent include collection calls and/or correspondence in a fast paced goal oriented collections department.
Managing to contact late customers daily around several countries and getting ptps for their late debts
Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
Accountable for reducing delinquency for assigned accounts.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
Must communicate & follow up effectively with other dept. regarding customer accounts on a timely basis.