it project manager
Abudhabi Department of Education and Knowledge
Total years of experience :8 years, 11 Months
• Manage software development lifecycle of Education software solutions for the Department of Education and
Knowledge (ADEK)
• Experience in Digital Transformation strategies in covering current manual process and services
• Project Initiation, Project administration, Progress Tracking & Reporting, Risk Management, Communication,
Internal and External Stakeholder Management, Scheduling, Team Management
• Manage Sprint Planning, Daily Scrum, Stakeholder Meetings, Sprint Review and Sprint Retrospectives and
make sure scrum practices are adhered by the Scrum teams
• Track & remove internal & external impediments to the Scrum Team
• Coach the teams on Agile Principles and practices. Foster an environment for high-performing team
dynamics, continuous flow and improvements
• Involve in requirements gathering and to identify the problem statements of the current processes
• Experience in breaking down complex business and technical problems into business requirements which
stakeholders can understand and digest to ensure highest value capture
• Experience in working with Product Owners to handle project backlog, new business requirements to ensure
deliverables are met
• Manages software integrations with other Government entities like MOI, MOH, FAHR and etc.
• Manage projects with AD PAY, UAE PASS integrations with ADEK systems
• Conduct Demos and POCs, Business negotiations and Stakeholder Management associating with Top-level
management in ADEK and with School Leadership roles
• Manage projects in alignment with IT governance, policies, and procedures of ADEK
• Manage system issue tracking and SLA with the Business users. Experience in SLA business reporting
• Work experience in Azure DevOps, Fresh Service, and Manage Engine ticketing system
Accountable for the overall project delivery, client satisfaction and management of expectations
while ensuring that the work is on strategy, on time and within budget.
o Planned and managed 53Mn worth of Value Chain Management System implementation
project for Sri Lanka Tea Board to automate the entire value chain of Sri Lanka’s tea
industry to improve the overall efficiency.
o Planned and managed 65.8Mn worth of “eParliament” system implementation project
for Sri Lanka Parliament by automating its manual operations.
o Led product development team, to customize and deploy Document Management
System-Doxpro Spaces (Saas) for Commercial Bank PLC and Vallibel Finance PLC.
o Managed E-commerce website designing and development projects (web & mobile
application) for the Ministry of Industries (madeinsrilanka.org) and Telecom PLC
(Helaviru.lk/Riyaviru-delivery app).
Having constant interaction with PMO for continuous process improvements and to ensure the
organizational process assets are in place and updated regularly in an effective manner (lesson
learn, etc).
Lead program increment (PI) planning and assure the roadmap commitments are met according to
the set milestones with the highest quality.
Keep all stakeholders informed about project status, risks, and issues. Provide project metrics and
other reports/updates promptly.
Train, coach and evangelize teams on the agile mindset, frameworks, and practices.
Advocate continuous improvement of agile best practices while fostering a high-performing,
collaborative culture in a cross-functional team.
Facilitate requirement analysis/grooming for feature enhancements and changes to existing
products.
Work closely with multi-disciplined teams of product owners, architects, engineers, and quality
assurance to drive estimates, delivery plans and retrospectives. Identify and manage engagement
risks and flag major issues early.
Providing technical expertise on company tender activities. Participate in the full cycle of pre-sales
activities, drive time-pressured preparation of customer proposals (including fixed price), define the
implementation and design for the solution, present the proposed solution architecture to the customer
and the statements of work from a delivery perspective.
Assisting support teams with customer support & maintenance activities after project completion.
Mentor Associate project managers and project coordinators on PMO standards and policies.
FinTech | E-government | Value Chain | E-commerce |Mobile App development -Android/iOS| Test automation | UAT | Product road map |
Requirement Gathering | System Analysis | Tender process | Procurement | Outsourcing | Cloud Technologies: Hybrid Cloud, Microsoft Azure,
Private Cloud (VMWare) |
Drive ICT initiatives together with business process automation and operational process
improvements.
Implementation of a new Core banking system and Data migration.
Lending and Recovery process improvement and automation with digital application
development (AfiMobile).
Implementation & Integration of the Documents Management System.
Development of the Management Dashboards with BI Reporting tool (BIRD).
Led the internal development team to develop Digital Banking Frontend (An online
banking portal).
Suggest innovative solutions to business problems/processes that leverage technology to provide
marketing differentiation, efficiency improvements, and better user experiences.
Interacts and works closely with staff across the business to understand their goals and needs, and
to better align with business needs.
Create, present and advocate solution architectures and approaches with deep technical details;
as well as conduct solution architecture review/audit, calculate and present ROI.
Ensuring that ICT policies, processes and procedures documentation is created, updated and
maintained as well as communicated across the organization.
Lead implementation of the solutions from establishing project requirements and goals to solution
"go-live".
Initiating and maintaining relationships with external vendors.
Vendor evaluation and make suggestions to top management for selection.
Liaise with internal stakeholders for project activities and operational process improvements.
Act as the product owner for the financial applications and develop the required changes to
support business activities.
Provide necessary support for the Finance, Compliance, and Internal audit department to conduct
their daily operations.
Assist the finance department to maintain a robust and updated General Ledger (GL) and
conducting effective reconciliations to produce accurate financial reports.
Plan and conduct user training programs for internal users.
Act as the “Team Lead” for the internal IT team (System analyst, Developers, and Support
executives) and evaluate their performance.
Oversee the system administrations and support activities.
FinTech | Process Improvements | Lean | Core Banking | CRM | Integration | Business Intelligence | Reporting | Data Reconciliation | Mobile
App development -Android/iOS | Product road map | Requirement Gathering | System Analysis | Tender process | Procurement | Outsourcing
| IT strategy | IS Policy |System administration | IS audit |
Managed ERP System implementation projects in the manufacturing and automotive sector. -
(Nelu’s(Pvt)Ltd & TVS Automotive Limited).
Led the internal teams with different technologies to develop standalone applications to satisfy the
unique requirement of multiple clients.
o Taxi app (Android & iOS) for Fair Taxi (Pvt)Ltd.
o Call center application for Fair Taxi (Pvt)Ltd.
o Multiple Website designing and development projects for local clients. (Sanken, EAP,
Waters Ede, and Advance Car Audio.etc)
Oversaw Digital marketing campaigns and their activities for multiple clients. (Dialog, Sri Lanka
Telecom, Nestle Sri Lanka, Laugfs Holdings, Pizza Hut, and many more)
Digital Marketing | Social media marketing | E-commerce | Magento | WordPress | woocommerce | PHP| MySQL | ERP | Mobile App
development -Android/iOS| Web designing & Development | Requirement Gathering | System Analysis | Web administration | Hosting
Management | CPanel | Linux |
Master of Business Administration in International Business
BSc Honars in Information Systems and Management First Class
Diploma in Project Management
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