Archive Clerk
TCM Acupuncture Therapy Center
Total years of experience :5 years, 6 Months
RESPONSIBILITIES:
• Received incoming phone calls from patients for bookings and appointments.
• Provides accurate information of our services and types of treatments.
• Sell Treatment packages
• Make insurance claimed form and receipts to all patients for reimbursement purposes.
• Logged all patients in the system
• Making Daily Sales Report and Update Customer Packages in the system
• Handling Cash and Cards for Payments
• Handle payroll
• Assist Doctors and Physiotherapist During treatment as necessary.
• SEO, CRM Proficient
RESPONSIBILITIES
• Greet Guest on arrival and sit them on their table
• Present food and beverage menu and explain the concept
• Taking Food and Beverage Order from the guest
• Provide customer service
• Handling cash and credit cards
• Good knowledge in cocktails, spirits, wines, or any alcohol products.
• Up-Selling and selling expensive items.
• Received phone calls from guest for booking and logged information in the Revel portals.
RESPONSIBILITIES:
• Make outgoing calls to our ex-members in the gym or to our potential leads and invite them to visit in the gym and explain to them the benefits of a member and sell them with our membership package (Silver, Gold and Platinum package).
• Doing tour in our gym and explain the types and usage of the equipment and give information about the classes and personal training Sessions.
• Attend weekly sales meetings and to provide relevant information pertaining to membership sales
• Able to hit monthly quotas and revenue.
To provides good quality service and 100 percent outcome for the growth of the company
Providing accurate information to the customers for credit score and credit report and retaining customers.
Publicity Monster Australia
I was trained for Hotel and reservations in our partners Hotels, Providing customer service and booking customers for Rooms and making sales. I was transferred to Timeshare for Australian account and its an appointment setting. I was transferred to Publicity Monsters Australian account for SEO(Search Engine Optimization Specialist). I was one of the top performing agent.
I was a technical Recruiter at 2/47 Head Hunting. We caters different companies such as MAXIMUS Call Center in Brownsville,
Providing high quality support to the customer in USA, Proficient in providing information in the Bill of the Customer, Providing RGU/Sales to existing customer for Cable, Internet and Phone Service with COMCAST. CSAT/VOC-Voice of the Customer @ 100%/REPSAT
Line of Business
•TransUnion Credit Monitoring Customer Service USA
•TransUnion CANADA
•CRS
•Retention
•Trueidentity
•Credit Journey for CHASE BANK
TransUnion is one of the largest credit bureau in United States and Canada. Our customers are BANKS in USA and Canada and customers who needs their credit score and credit report for their application for any types of Loan in the banks.
RESPONSIBILITY:
•Provides accurate information to their credit score and Report and explaining how credit score works when applying for LOANS in their creditors.
•Retaining Customers and provides retention efforts
•Provides information how to protect their Identity.
CANDIDATE
BS-Nursing Degree
Nurse