Team Leader
Etisal
Total years of experience :12 years, 10 Months
Liaising with clients to ascertain their precise requirements. Working closely
with key stakeholders at every level of the business to ensure the effective
delivery of services. Organizing and delegating the workload as well as
monitoring the team to reach its objectives.
➢ Planning, monitoring, appraising, and reviewing user activity.
➢ Enforcing policies and procedures, providing recommendations to improve
➢ Handling prestige, business customer and ensuring that requirements are
accurately met.
➢ Protecting organization's value by keeping information confidential.
➢ Training new employees, and providing evaluation report to the higher
management
➢ Resolving conflicts and billing disputes with a specific project ortask.
➢ Monitor team members' participation to ensure smooth workflow and
meeting project deadlines.
➢ Create reports to update the management on the team's progress.
➢ Develop strategies and provide training for the team on new products.
➢ Manage time and attendance systems
➢ Prepare & maintain accurate records, files, reports
➢ Maintain all training activities.
➢ Perform other duties assigned by management
➢ Preparing meeting minutes, meeting notes and internal supportmaterials.
➢ Coordinating between departments and operating units in resolving day-to-
day administrative and operational problems
▪ Creative Marketing L.L.C.
To collect and analyze data on customer preferences, needs & buying habits.
Ensure operations are conducted to a high standard which meets or exceeds
client requirements.
Ensure proper quality control procedures are utilized.
Create and submit weekly project summary to the management.
Seek and provide information to help companies determine their position in
the marketplace.
Prepare reports of findings, illustrating data graphically and translating
Demonstrate and provide information on promoted products/services
➢ Create a positive image and lead consumers to use it
➢ Distribute product samples, brochures, flyers etc. to source new sales
opportunities
➢ Identify interest and understand customer needs and requirements
➢ Report on demonstration related information (interest level, questions asked,
number of samples/flyers distributed etc.)
➢ To achieve daily selling targets.
➢ Formula 1:Ticketing Staff
➢ SNG Event: Coordinator
➢ Gitex: BlackBerry Mobile Promoter
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