Divya Jeevan, Assistant Manager Operations

Divya Jeevan

Assistant Manager Operations

Star health and Allied Insurance Company ltd

Location
India
Education
Master's degree, HR&Marketing
Experience
16 years, 1 Months

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Work Experience

Total years of experience :16 years, 1 Months

Assistant Manager Operations at Star health and Allied Insurance Company ltd
  • India - Thiruvananthapuram
  • My current job since June 2016

Customer renewal retention reminding customers about their policy due date and upgradation of sum insured of their policy and instant oncall conversion of renewal policies through company portal or app or through UPI options.Handling Claim issues of customers implementing solutions for them .Understanding the customers problems and advising them to another plan from current plan.

customer service,administration at popular vehicles&servicesltd, graduate overseas, still working
  • India
  • June 2004 to June 2012

For 4yrs i was working in automobile industry in customer service. After that i worked as student councellor in many organisations.

student councellor at ICFAI Academy
  • India
  • December 2008 to February 2009

Handling walk in enquiries, tele, e-mail enquiries of MBA, MCA, short term diploma programs based on Finance, banking etc. Looking on to the admin works of the branch office.

Education

Master's degree, HR&Marketing
  • at Mahatma Gandhi University
  • May 2008

after my graduation which passed after 2003 i jooined for job. I joined for MBA in 2006 as off campus study in MG university&was pass out in 2008.

Specialties & Skills

Renewals
Administration
Student Counseling
Customer Service
student councelling, administration, customer service
willing.to.work.in.admin.duties
will.try.to.improve.company.s.profit.at.a.greater.heights
Goodcommunicationskill,Hardworking,Sincere,dedicated
interested.in.learning.new.things

Languages

English
Expert
Hindi
Expert
Malayalam
Expert

Training and Certifications

awarded a PG diploma certificate from Manipal Institute (Training)
Training Institute:
post graduate diploma in computer application
Date Attended:
June 2003

Hobbies

  • Singing,Dancing.HearingMusic