Retail Manager
Orange
Total years of experience :24 years, 2 Months
Joined orange from 2000 till now
Mahalla shop
Lead at tanta shop
Manager at Carrefour tanta shop
Manager at hyper1 10th of ramadan
Manger at Madenty shop
Achieve shop target and kpi
Train new hire
Control stock throw oracle program
Tanta Shop from 21 August 2011 till now
Title in Mobinil: Sales & customer center senior specialist (team leader)
Job Description:
• Achieving sales targets
• Dealing with customer problems effectively
• Maintaining customer satisfaction.
• Obtain high standard of public relations with the customers.
• Handling V.I.P customers.
• Control the logistic system from the Main warehouse to the shop and from the shop to the main warehouse.
• Make daily inventory to minimize the shortage of the stock when needed
• Ability to justify any variances with the stock in very short time.
• Control the logistic every day throws the ORACLE Application System.
• Control and coordinate the schedule and vacations
• Take a shift & Replace any agent when off or annual leave.
• Replace the manager position when the manager is off • Trained the new colegue
APRIL 2000 till NOW: Egyptian Co. for Mobile Services (MobiNil) from 200
Mahalla Shop from 1 April 2000 to 21 August 2011
Accounting