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• Content Production & Storytelling: Produced and adapted 600+ short-form narratives into
podcast episodes and social-first video content, scaling Spotify presence from zero to 106K+
followers and 4.7M+ streams.
• Multi-Platform Social Media Management: Administered digital communities exceeding
3.8M+ followers across Instagram, YouTube, TikTok, Telegram, and Twitter, sustaining
audience growth through consistent publishing strategies.
• AI Content Creation: Leveraged ChatGPT, Gemini, ElevenLabs, Murf, Canva, and CapCut to
craft AI-generated visuals, voiceovers, & immersive multimedia content.
• Performance Analytics: Interpreted engagement metrics and behavioural insights to refine
content direction, maximise reach, and strengthen audience retention.
• End-to-End Creative Workflow Management: Directed the complete content lifecycle
encompassing ideation, scripting, AI asset generation, editing, & multi-channel publishing.

• Customer Support: Resolved 100% client inquiries and service concerns efficiently, ensuring
responsive communication and high customer satisfaction levels.
• Cross-Functional Coordination: Collaborated with internal teams to streamline issue resolution
and maintain smooth day-to-day operations during the transition into content-focused
responsibilities.

• Brand Communication: Crafted posters, social media creatives, and marketing collateral for
diverse client campaigns, strengthening visual branding and audience engagement.
• Client Presentation: Presented design concepts to clients and partnered with sales teams to
support negotiations, enhance client confidence, & accelerate deal closures.

• Creative Software Training: Delivered online Photoshop training to students aged 8-15,
tailoring lessons to varying skill levels and learning styles.
• Student Engagement & Adaptation: Developed interactive learning sessions that
enhanced creativity, technical proficiency, and learner participation.

• Event Photography: Documented the Save event as the official photographer and elevated
visual quality through advanced editing in Photoshop & Lightroom.
• Social Media Content Management: Drove digital engagement by crafting and administering
content across Bibliotheca Alexandrias social media platforms.