Alia Usman Najam, Office Manager & Executive Assistant

Alia Usman Najam

Office Manager & Executive Assistant

Derby Group

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Arts
Experience
6 years, 10 Months

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Work Experience

Total years of experience :6 years, 10 Months

Office Manager & Executive Assistant at Derby Group
  • United Arab Emirates - Dubai
  • My current job since January 2023

Key Deliverables: Facilities Management:
Manage all aspects of office facilities, including maintenance, repairs, and improvements.
Coordinate with vendors and contractors for facility-related projects. Office Operations:
Develop and implement office policies and procedures.
Maintain inventory of office supplies and equipment. Space Planning and Utilization:
Optimize office layout and workspace allocation.
Plan for expansion and work with teams to accommodate growth. Vendor and Supplier Management:
Negotiate contracts with service providers to ensure cost-effectiveness.
Manage relationships with office-related suppliers. Event Planning and Coordination:
Organize company events, meetings, and conferences.
Coordinate logistics, catering, and technical requirements. Team Collaboration:
Collaborate with HR and IT departments to address office and employee needs.

Executive Assistant to the Managing Director at Eurostar Logistics LLC
  • United Arab Emirates
  • April 2021 to August 2021

Key Deliverables:
Plan, organize, direct & control the Office Administrative operations providing several administrative & project coordination services.
Support Marketing Activation Leader in organizing events, conferences and key campaigns
Support HR related admin matters to HR service provider
Identify any process improvement in the current system and suggest improvements. Ensure new procedures are aligned to any corporate policies for efficient execution within the department.
Observe adherence to hierarchy, issuance of disciplinary actions, provide guidance and coordination for the training of staff.
Verify staff overtime, remuneration and allowances to ensure compliance to guidelines. Handling grievances and resolving disputes for cordial operation.
Monitor facility management and budgets for equipment and supplies to sustain cost control objectives.
Organize events, business trips, schedule appointments, and prepare certification of payment and follow-up subsequent release.
Liaising with employees, customers and important 3rd party stakeholders internally and externally

Executive Assistant to Director - HR at Azizi Developments LLC
  • United Arab Emirates - Dubai
  • March 2017 to March 2020

Key Deliverables:
Arrange meetings as per calendar scheduling and organizing meeting papers/ discussion pack for the manager's meetings
Organizing and preparing travel itineraries, correspondences and prioritizing emails.
Supervises and coordinates overall administrative and office activities.
Maintains company organization charts and the employee directory.
Manage the Onboarding process weekly in conjunction with Training staff.
Briefing on Policies, Procedures and Working Culture followed by the company through the HR induction briefing meet.
Handling terminations, warning letters, promotions and demotions on fortnight basis by taking considerate approval by the Senior Management for the same.
Receive and follow-up on all employee grievances, conduct disciplinary proceedings to understand employee issues and recommend ways of resolving such problems to ensure that employee relations are adequately maintained.
To send communication email on behalf of the department to the concerned department regarding new joiners in order to confirm their joining.
Assist in preparation and delivery of Offer Letters to selected candidates for assigned business divisions.
Arranging their Orientation with different managers in different locations.

Admin Secretary at Al Shirawi Enterprises
  • United Arab Emirates
  • December 2006 to October 2008

Key Deliverables:
Collaborated with various support teams in managing various office activities, partners and meeting calendars
Managed logistics related to travel, meetings and other related events.
Followed up with various Clients (E.g. Real Estate, Car -Rental companies) on contractual and maintenance issues.
Evaluated stock and budgets prior to procurement of office items.
Handled all inquiries in a professional and courteous manner, in person, on the phone or via e-mail.
Managed and administered flight and hotel reservations, tourist visa, car rentals, and marhaba services (including cancellations of the service).

Education

Bachelor's degree, Arts
  • at University Of Delhi
  • April 2007

Specialties & Skills

Annual Reports
Budgeting
Travel Planning
Calendars
Business Meetings
MANAGEMENT
PRESENTATIONS
AGENDA (MEETING)
OPERATIONS
PROCUREMENT
EMPLOYEE RELATIONS
REAL ESTATE

Languages

English
Expert