Senior Recruitment Officer (Talent Acquisition)
Abyat
Total years of experience :17 years, 2 Months
Duties & Responsibilities:
Recruitment
• Manage the entire recruitment cycle for the organization Stores, Aftersales and production
division and fill positions from officers to drivers, technicians and labors category up to the
management level.
• Identify the job vacancies reported from various division heads or reported turnover and match
it with the yearly approved budgeted manpower.
• Advise department Managers and employees on recruitment cycle, policies and procedures.
• Create, update and maintain CV & recruitment Database.
• Search for qualified candidates according to relevant job criteria, using computer databases,
networking, Internet recruiting resources, media, recruiting firms, and employee referrals.
• Post Job vacancies on the employee portal and update recruitment section on the company
website
• Interview applicants to obtain information on work history, training, education, job skills and
proficiency & verify qualifications with position requirements as per the job description.
• Conduct skill tests when necessary.
• Conduct reference and background checks on potential candidates.
• Coordinate all necessary arrangements for new joining employees, such as but not limited to
employment offers, contract, appointment letter, orientation schedule, other documents and
arrangements as per the new joiner checklist
Manpower Planning & Admin Activities
• Team planning for all categories in the divisions as per the store sales and seasons based
on productivity, performance, attitude and skills.
• Creating, reviewing, discussing and updating the yearly manpower for the company and all
divisions.
• Preparing and updating all SOP for the company as per the business of the division and making
sure that they are followed and practiced.
• Reviewing and updating all policies and procedures for the employees in the company.
• Follow up with the mandoop for the visa transfers of the new joiners and renewals of existing
employees.
• Prepare all required documents needed for transfer of residency.
• Prepare orientation programs for newly joined officer, stores and senior level employees.
• Monitor and ensure the proper and effective implementation of the orientation program.
• Issue and follow-up on the receipt of the 60 and 100 days appraisal forms and Prepare
Appointment letter / termination letters accordingly.
• Ensure that job tasks and expectations, policies and procedures, company vision, values, country
culture and regulations are communicated clearly to the new employees.
Local Recruitment
• Manage the entire recruitment cycle for the retail division which includes 11 showrooms for fashion, 4 showrooms for Makeup, 1 showroom for Swarovski crystals, 1 production factory and 3 restaurants outlets with a central kitchen (Kuwaiti & Arabic fine Dinning).
• Identify the job vacancies reported from various division departments or reported turnover and match it with the yearly approved budgeted manpower.
• Advise department Managers and employees on recruitment cycle, policies and procedures.
• Create, update and maintain CV & recruitment Database.
• Prepare for Job Fair events which are held by universities both local and regional.
• Prepare for the Recruitment Open Day event depending on the number of available vacancies.
• Search for qualified candidates according to relevant job criteria, using computer databases, networking, Internet recruiting resources, media, recruiting firms, and employee referrals.
• Post Job vacancies on the employee portal and update recruitment section on the company website
• Interview applicants to obtain information on work history, training, education, job skills and proficiency & verify qualifications with position requirements as per the job description.
• Conduct skill tests when necessary.
• Conduct reference and background checks on potential candidates.
• Coordinate all necessary arrangements for new joining employees, such as but not limited to employment offers, contract, appointment letter, orientation schedule, other documents and arrangements as per the new joiner checklist
HR & Admin Activities
• Creating, reviewing, discussing and updating the yearly manpower for the company and all divisions.
• Preparing and updating all SOP for the company as per the business of the division.
• Reviewing and updating all policies and procedures for the employees in the company.
• Follow up with the mandoop for the visa transfers and baladiya of the new joiners.
• Prepare employee physical and soft copy file and ensure staff data is entered on ERP/ AX/ Mystro
• Prepare all required documents needed for transfer of residency.
• Prepare, update and maintain employment records for new joiners.
• Prepare orientation programs for newly joined senior employees.
• Monitor and ensure the proper and effective implementation of the orientation program.
• Issue and follow-up on the receipt of the 60 and 100 days appraisal forms and Prepare Appointment letter / termination letters accordingly.
• Handover required documents to payroll
• Ensure that job tasks and expectations, policies and procedures, company vision, values, country culture and regulations are communicated clearly to the new employees.
Local Recruitment
• Identify the job vacancies reported from various departments or reported turnover and match it with the yearly approved budgeted manpower.
• Advise department Managers and employees on recruitment policies and procedures.
• Create, update and maintain CV & recruitment Database.
• Prepare for the Recruitment Open Day & Job Fair events which are held by universities both local and regional.
• Search for qualified candidates according to relevant job criteria, using computer databases, networking, Internet recruiting resources, media, recruiting firms, and employee referrals.
• Post Job vacancies on the employee portal and update recruitment section on the company website
• Interview applicants to obtain information on work history, training, education, job skills and proficiency & verify qualifications with position requirements as per the job description.
• Conduct skill tests when necessary.
• Conduct reference and background checks on potential candidates.
• Coordinate all necessary arrangements for new joining employees, such as but not limited to employment offers, contract, appointment letter, orientation schedule, other documents and arrangements as per the new joiner checklist
Overseas Recruitment
• Handling & managing overseas recruitment for drivers, technicians, mechanics, cleaners, car washers, security guards and other sales and administrative positions from different countries such as India, Bangladesh, Srilanka, Philippines and Nepal.
• Initiate contact with potential and reliable recruitment agencies locally and internationally, and liaise with reputable universities if needed.
• Prepare demand Letters, service agreements, authorization and other related documents with coordination to the Concerned Embassies for the hiring of employees from the respective countries.
• Review & interview applicants received from the agency & conduct recruitment travels or Skype interviews to obtain information on work history, training, education, job skills and proficiency & verify qualifications with position requirements as per the job description.
• Conduct skill tests when necessary depending on the type of position.
• Coordinate all necessary arrangements such as but not limited to booking tickets, airport pickup, allotting accommodation etc.
HR Activities
• Preparing, reviewing & updating all job descriptions for new and present employees regularly.
• Prepare employee physical & soft copy application file to ensure staff data is entered in the ERP.
• Prepare orientation programs for newly joined employees. Monitor and ensure the proper and effective implementation of the orientation program.
• Review, revise and update company policies & procedures and make appropriate changes as per company needs and standards.
• Benchmarking and making sure that the company salaries are competitive and in line with the current market standards.
• Handling disciplinary actions, employee conduct, Rehires, resignations, terminations and applying companies penalties accordingly.
• Issue & follow-up on the receipt of the 60 & 100 days appraisal forms and prepare Confirmation / termination letters accordingly.
• Handover all required employee documents (Attendance, sick leaves, vacations) to payroll every month for processing employee salaries on time.
• Arranging Training programs for all departments upon management approvals.
• Conduct Investigations and handle employee grievances
• Oversee all internal memos that are related to payroll, but not limited to disciplinary actions, deductions, change of status, appointment contracts & exits memos.
• Involved in preparing Standard Operating Procedures (SOP) for departments related to Sales, Service, Operations and Garage.
• Ensure that job tasks and expectations, policies & procedures, company vision, values, country culture and regulations are communicated clearly to the new employees.
• Providing Recruitment support for all large and major corporate clients in Kuwait in terms of assisting them with searching and sorting CV’s, screening and finding relevant candidates for their positions, Preparing Job descriptions, Verifying candidates through telephone screening and Interviews.
• Publish vacancies & Screening applications through our system for positions from Stores to Management Roles.
• Conduct on-line pre-screening & telephone interviewing, Face to Face Interviews when necessary according to a detailed briefing from the client.
• Liaise & communicate constantly & regularly with clients in the markets when relevant to ensure hiring process completion for new joiners.
• Responsible to ensure candidate information is supplied to the client to enable planning & successful completion of final interviews.
• Working with company consultants & professionals for necessary recruiting.
• Perform reference check of candidates and prepare necessary recommendation.
• Review resumes and following up with recruitment procedure.
• Coordinate interview process with the respective company professional.
• Coordinate with the candidates regarding their joining formalities.
• Organize interview for candidates if required.
• Provide any necessary reports relating to the scope when needed.
• Knowledge to prepare offer letter for successful candidate if needed by the client.
• Knowledge to prepare company policies and procedures if needed.
• A little knowledge of the Kuwait law and also visa processes.
Handling Routers,Configuring Ip Address to networks and managing networks on a small scale.
Bachelor's degree, Commerce, First Class
Trained by ‘Trident Training System’ a workshop headed by “Mr. Malcom Stevens” on various aspects of Customer Care such as Basics of Customer Service Need of Customer Service, Selling over Telephone, Handling customer inquiries and providing information effectively Voice Modulation Techniques
Trained by leading trainer Ms. Heena Mehta. on Customer Service.Topics covered are Basic Telephonic Skills Telephonic Mannerism, Basics of Customer Service Voice Modulation
Tally Accountancy balance sheet, Debit and Credit of accounts.
Received a couple of certificates for the Best Customer Service Executive. In handling customers, Satisfying their queries and opening business doors to the company.
1. Basic in computers. 2. D-Base III, FoxPro 3. Windows Basic ’95 / ’98 / 2000 4. Microsoft Word, Excel, PowerPoint 5. Internet Applications & Usage
