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Dominic Iskander

Fuel Up Sales Executive

Kcal

Location:
United Arab Emirates - Dubai
Education:
High school or equivalent, High School
Experience:
14 years, 6 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  14 Years, 6 Months   

July 2018 To Present

Fuel Up Sales Executive

at Kcal
Location : United Arab Emirates
Responsibilities

To achieve all sales targets on a daily, weekly and monthly basis.

To generate leads for potential sales.

Make outbound calls to potential customers to introduce them to Kcal products

To interpret customer health goals and needs and once achieved apply effective sales techniques to close the sale.

Customize clients menu based on their calories and macros..

Provide after sale customer service to guarantee clients satisfaction.

Renewing current clients monthly plans

Attend Fuel Up events to generate leads and to close potential sales.
August 2016 To July 2018

Billing and Customer Care Team Manager

at Vodafone UK
Location : Egypt - Alexandria
Managing and developing from 15 - 20 advisors.
•Setting clear and stretching performance goals.
•Creating a motivated and engaged environment.
•Effective communication and first-time resolution coaching.
•Implementing continuous improvement initiatives to enhance employee and customer
May 2015 To August 2016

Technical Support Team Manager

at Vodafone UK
Location : United Kingdom - London
Managing and developing from 15 - 20 advisors.
•Setting clear and stretching performance goals.
•Creating a motivated and engaged environment.
•Effective communication and first-time resolution coaching.
•Implementing continuous improvement initiatives to enhance employee and customer
June 2014 To May 2015

Technical Support Advisor

at Vodafone UK
Location : United Kingdom - London
Capture and interpret customer requirements, and design complex and custom solutions to meet customer requirements.
•Build accurate scalable cost models and provide input into pricing strategy.
•Identify and document any risks to the solution.
•Document solution in RFP responses, proposals and Statement of Works/High Level Designs.
•Ensure solutions are deliverable in timeframes committed and have passed all appropriate VGE solution governance. Solutions should be scalable, repeatable, and utilizing existing standard services as much as possible.
April 2012 To June 2014

Telesales Advisor

at Virgin Mobile
Location : United Kingdom
To achieve all sales targets on a weekly basis.
•Make outbound calls to potential customers to introduce and sell Virgin Mobile products.
•To interpret customer product requirements and once achieved apply effective sales techniques to close the sale.
•To coach other team members on sales techniques. (Delegated Task
September 2011 To April 2012

Sales & Customer Care Assistant

at 3 Network Store
Location : United Kingdom - London
To achieve all sales targets on a weekly basis.
•To interpret customer product requirements and once achieved apply effective sales techniques to close the sale.
•Capture and interpret customer requirements, and design complex and custom solutions to meet customer requirements.
•Ensure solutions are deliverable in timeframes committed to.
September 2009 To September 2011

Billing and Sales Advisors

at Sutherland Global Services AT&T Billing and Sales Advisors
Location : Egypt - Alexandria
To achieve weekly customer service and sales targets.
•To resolve customer queries in a fast and timely manner.
•To achieve first time resolution with customer queries.
•To up sale AT&T products to customers after resolving queries.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
January 2012

High school or equivalent, High School

at Egyptian American School
Location : Egypt
January 2010

High school or equivalent,

at Barton Court Grammar School
Location : United Kingdom
January 2006

High school or equivalent,

at Dunkirk Primary School
Location : United Kingdom

Specialties & Skills

COACHING

CUSTOMER SERVICE

CONTINUOUS IMPROVEMENT

MANAGEMENT

MICROSOFT WORKS

CUSTOMER RELATIONS

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Expert

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