Officer Incharge - Treasury & Retail Operations
Al Ahli Bank of Kuwait
Total years of experience :18 years, 11 Months
Supervise the day to day activities of Corporate, Retail & Treasury Banking Operations.
Authorize transactions & Release All Swifts /UAEFTS/ WPS messages related to Corporate, Retail Operations and Treasury Back Office (FX and Money Market, Telex transfers) and supervise message centre activities.
Take appropriate action on the correspondences/tracers/mails originating from Central Bank /any other regulatory institutions/Police Courts etc independently.
Identify and report unusual /suspicious Treasury and Corporate, Retail transactions to the Manager Operations to avoid further escalations.
Ensure timely resolution of pending cases & customer queries independently with the least Turn Around time.
Ensure daily reconciliation of all related GL accounts
Monitoring of open Currency and customer FX exposures and positions (OPICS); reconciliation of all outstanding transactions, Static data maintenance, counterparty limits, currency limits, nostro projections, nostro transfers and credit limit maintenances Market to Market Revaluations.
Responsible for treasury management reporting including monthly and daily Treasury Reports, MIS reports for measuring the performance, Key Risk indicators P & L, Currency Position Monitoring, Performance statistics and daily metrics reports required by the management.
Review and authorize all documents (originals and scanned) pertaining to New Account opening, Remittances Transfers, Time-deposits, Safe Deposit Lockers, Cheque Books, etc.
Authorizations of cash and OTC transactions of the branch retail back office functions including corporate deposits and discounting of bills and checking EOD reconciliations to ensure branch balances are in order.
Efficiently and accurately handle payments and receipts of cash, clearing outward, inward clearing through ICCS System & collection cheques, drafts & managers cheques, ATM balancing, and security items.
Responsible for Cash and Security Documents as a Joint Custodian of the vault and ATMS ensuring that the optimum cash balance is maintained at all times. Review cash balances and limits to ensure Financial Risks are minimized.
Verify and review all branches of Transaction Journals, User Journals and Audit trail/maintenances have been checked and sort out if there are any discrepancies when raised by the internal Audit Department.
Take interest to cross sell Bank's products and services by isuring high level of customer service by ensuring that all requirements for facilities are made available and handled promptly and efficiently to enhance the customer satisfaction.
Support Manager, to achieve sales targets and by understanding their needs, risk appetite and sell the available services based on the customers' net worth.
Taking full Charge of the Corporate Retail & Treasury Operations in absence of the Manager.
Develop processes for product delivery and product booking to provide superior customer service while not giving away any operational controls.
Providing and Analyzing the MIS Treasury Reports on Key Performance Indicator (KPI), Key Risk Indicator, and (KRI & General Ledger on behalf of the Department.
Provided excellent support to Treasury and ensure adherence to compliance & bank policy.
Ensure zero operational errors by handling treasury products (FX/MM, Investment, Dual Currency & Murahaba Deposit Interest Rates Swaps, Option & Commodity trades, CD, Term loans/deposits for Interbank & corporate clients.
Monitoring Daily Controls/Exceptions reporting includes Cash flows, Nostro, Recons, Cancelled & Amended Trades, Off Market Trades & Late Trading.
Maintenance of SSIs are carried as and when to insure accurate cross-border payments, helping to
reduce settlement risk and improve straight-through-processing (STP) rates.
Follow up of Back Value claims and acts as point of contacts for the bank back Offices.
Ensure proper authorization of Treasury deals and payments to Central Bank & Swift Transfer System.
Responsible for overall supervision of reporting staff members and ensure cross training session provided.
Concentrate on supervision of reports/roles/risk assessment
Risk Management Champion for Treasury Identifying Operational Risk and implementing mitigating controls.
Conducting snap check for Middle Office on P & L, Rate reasonability, Position Monitoring & other checks
and Reporting’s to Head of Treasury, Head of Middle office & Treasurer in the meetings.
Managing all Nostro’s reconciliation daily with respect to major currencies and even cash funding the same.
Assist treasury controller in monitoring the flow of entries between K plus & Flex GL Accounts and report variances.
Monitor timely settlement of trades and confirmation (receipts and payments) are done within the cut off time.
Participating regularly in monthly ALCO meetings of and providing support for all Key projects
UAT for all Treasury related products in Setting up new product in the testing environment.
Monitoring Central Bank Reserve requirements.
Settling of the FX Corporate Trade by co-coordinating and laisioning with the Corporate Bank & Others related Units.
Even handling settlements of Investment of Bonds in Clear stream system.
BCM Co-coordinator for Treasury Operations by keeping all the plans up to date and conducting independent testing at the BCM Site in case of contingencies.
Conduct timely and accurate trade settlements and bank transfers as per policy and procedures and provide information to Finance on the trade / transfer date.
Ensure receipt and reconciliation of inward confirmations for all investment trades / bank transfers not later than 24 hours after trade is completed. Follow up with Custodian / Broker where confirmations are not received or where there is a mismatch and resolve discrepancies (if any).
Investigate and follow up failed trades / cash transfers (if any).
Maintain Custody ledger and ensure that all trades are accurately recorded.
Ensure timely receipt of all Custodians, Bank statements at month ends for reconciliation by Finance team.
Manage processing and reconciliation of Custodian invoices for payment.
Monitor all information sources and ensure corporate actions (including dividends, bonus and rights issues, and interest payments) are processed accurately and on a timely basis.
To research, investigate and clear un-reconciled items (for cash and security positions) providing timely resolutions.
Checking and ensuring legal documentation, confirmations are completed and signed off by authorized signatories as per requirements.
Assist Investment Operations Officer in day to day Operation.
Contribute to the ongoing improvement of systems and procedures.
Action all e-mail enquiries as soon as possible but no later than specified timeframes.
Generating daily trade logs from systems & Reconciling
Identifying and sorting out differences. Coordinate with the branches and other department of banks.
Ensure entry of new client account in the banks system.
Online monitoring of net pay in and pay out positions at nostro position.
Checking and verification of daily transaction reports including buying & selling of reports.
Reconcile of bank as well as market clearing accounts.
Verify the deal confirmations and tickets on daily basis with the system generated records.
Assisting department manager in audit review of records and documents, arranging periodical third party balance confirmation letters to customers, banks and related parties are sent and the reply has been received.
Funding & reconciling of the all Nostro Accounts GBP, USD, EURO & JPY and other currencies.
Handling the payments of the Money market & Foreign Exchange deals
Verifying the Swift messages for the payments made to the client on the payment / maturity dates.
Achievements:
Excellent relationship management with new and existing customers and generating new business- in the tune of 15 to 20 customers every day
Achieved sales targets of 400 credit cards, 1 million personal loans & Liability Transfer & 250-300 accounts of various types such as savings, current & FDR accounts
Successfully developed and implemented the process for credit appraisal to attain minimum rejections.
Key Responsibilities:
Distinction of sourcing new business deals pertaining to Credit Cards (35), Account Opening(25-50) & Personal Loans & Liability transfer worth Rs.100000 approximately
Handled key clients across various government sectors such as DCA & Dubai Duty Free & Emirates, Oils Companies & Multinational banks.
Close co-ordination with product line sales and service staff and administrative personnel, ensuring optimum performance and achieving maximum customer satisfaction.
Successfully handled staff issues relating to the work and escalating the same to the management.
Achievements:
Handled a team of 3Junior Bank Staff & 20-25 outsource staff
Key Responsibilities;
Distinction of handling the complete process from the initiation of investment decision to the application and receipt of securities.
Relationship management with the clients for Private Placements.
Handled Key Clients like Reliance, Birla, ICICI Prudential, Sun F & C MF, HDFC MF, FII’s & OCB’s.
Contributed actively in the settlement of 15 to 20 Private Placements/Book Building Transactions with Companies, Arrangers, NSDL & Banks, to the tune of Rs 100 - 150 crores /day in high value.
Instrumental in designing the format for Private Placement, for assisting the Mutual Fund clients to take Investment decisions.
Streamlined the existing systems in coordination with the technical personnel for the Department, and also handled SWIFT, TELFAX to FII’s on advice and acting on the swift authenticity and acting on it.
Significantly managed the redemption of Mutual fund Units within the cut off time, including commencing the entire process from submission of documents to redemption proceeds in the customers’ accounts.
Generated and prepared MIS reports relating to Credit Receivable i.e.(Interest on Debt and Dividend on Equity instruments within a turnaround time of 1 day)
Close co-ordination with the companies pertaining to outstanding credit i.e. (Interest, Dividend receivable) and providing fortnightly, weekly & daily MIS report as and when required.
Entrusted with the responsibility of reconciling National Securities Depository Ltd. books with the customer’s account for transaction & billing purpose.
Responsible for processing the securities in the Safe Vault and putting it in the system on the same day, so that it is reflected in the client’s portfolio.
Accounting, Reconcilation and Authorisation.
Accounts & Administration.
ACCOUNTS,FINANCE &ECONOMICS