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Dona Bel Guiam, Marketing Executive / License Processing

Dona Bel Guiam

Marketing Executive / License Processing·AJMAN FREE ZONE

United Arab Emirates

Diploma, High School and College Graduate

Work experience

Total years of experience: 14 years, 10 months

Marketing Executive / License Processing

March 2015 - Present

AJMAN FREE ZONE

Dubai, United Arab Emirates

March 2015 - Present

Understand the guidelines, rules, regulations, and procedures of each Free Zone to assure the
best and accurate customer service.
* Handle client's enquiries in a professional and courteous manner so as to fulfil their business
needs.
* Identifying & generating leads, developing propositions and closing deals to secure new clients,
partnerships, and facilitating new market entry via setup of International Business Companies
* Analyzing customers/agents requests and present alternative quotations suited to
customers/agents specific requirements.
* Ensure that data is accurately entered and managed within the company’s customer
relationship management or other sales management system
* Conduct meetings with the potential clients to give them a wider view of their options and
finally select the most suitable option for their business.
* Replying to all customer enquiries in a timely and accurate manner.
* Prepare all the Application Forms for the clients for New Company License.
* Creates and handle any Amendments for Renew of the License, Change Activities, Change Trade
Name, Adding the Activities and Office upgrading.
* Prepare the Application Forms for Security Approval.

Company industry:
Public Administration
Job role:
Marketing and PR

Admin cum Secretary of CEO

March 2013 - April 2015

VICTORY VENTURE BUSINESS SET UP & REAL ESTATE COMPANY

Dubai, United Arab Emirates

March 2013 - April 2015

Directly report to CEO / Managing Director about daily process.
* Arranging meeting & Appointment with the clients.
* Attending Telephone calls with pleasant Telephone manners, greetings client & responding to
their queries, diverting to the relevant personnel in the organization.
* Working related to all PRO/Business Consultant jobs like Organize periodic renewal of the
Licenses Submission of correct documentation to the Ministry of Labor for visa applications.
* Independent efficient handling of day to day administrative office routine of the organization.
* Take submit & collect all necessary documentation in order to organize all Employee official
paperwork.
* Arrange Medical Tests, Passports, Memos, Promotional Draws and fines Resolution.
* Correspondence, Managing availability list of Residential properties
* Preparing administrative works such as - Preparing Letters, Preparing Minutes of Meeting, Daily
Report, Monthly Report, Arrange booking, Preparing staff salary attendance, Preparing Visa
processing labour and Immigrations, Preparing License renew and other paper works.
* Internet access, looking after daily advertisements & updating our websites
* Working ads in Dubizzle, Just Property or any portals, searching for Rent and Sales Etc.
* Preparing quotations, proposals, queries & Template for Business Consultants / Agent.
* Doing HR works such as - Interviewing the Applicants, Calling the applicants & schedule the
Interviews, Preparing HR rules & regulations form, Observes employee absences & Welcoming
new employees to the organization by conducting orientation and all HR works.
* Handling Petty Cash from the office and Handling Customer Complaints.

Company industry:
Real Estate
Job role:
Secretarial

ACCOUNTING CLERK

January 2011 - May 2011

SAPSAN TOURISM TRAVEL & TOURIST COMPANY

United Arab Emirates

January 2011 - May 2011

Creates and handle visa from the Tourist Requestors.
* Updating the Visa if Documents requires, Application process & application rejected from the
EDRND system.
* Creates voucher from the Hotel reservation & In-charge the Reservation as well.
* In-charge the reservation to Hotels and Phone Operators.
* Creates Monthly Report and Entertain all the Queries.
BOMBO RADYO PHILIPPINES 93.7 STAR

Company industry:
Administration Support Services
Job role:
Accounting and Auditing

PURCHASING ASSISTANT

August 2009 - August 2010

LAPANDAY FOOD CORPORATION

Philippines

August 2009 - August 2010

Creates Purchasing Requisition from the end-user to request or instruct to purchasing to
procure a certain quantity or material or services and post Good Receipt of delivered goods or
service.
* Post Good Issue of material withdrawal, material issue or a shipment of good customer.
* Verifies and Received Invoice from supplier for Good Receipt, Endorse Invoices to accounting for
Payment purposes and Received, sort documents and clerk queries from the accounting.
* Facilitate, coordinate & solve document from suppler to accounting; account to warehouse;
warehouse to purchasing with queries and usual problem like - No good Receipt, Price
difference - Invoice Price vs. Purchasing order price, Good Receipt problem specifically in
quantity, price and GR reference, Tax code either VAT or Non Vat, Lost documents.
* Actual Physical Inventory count for Central North & South Farm for Coops and Growers.
THE SWISS DELI

Company industry:
Agriculture & Crop Production
Job role:
Purchasing and Procurement

Education

Notre Dame Village National High School

April 2005

April 2005

Diploma, High School and College Graduate

Philippines

Notre Dame University

January 2001

January 2001

Bachelor's degree, Business Administration

Philippines

courses: . 2009

Skills

Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office
Expert
Microsoft Office
Expert
SAP
Expert
SAP
Expert
Outlook
Expert
Outlook
Expert
Salesforce.com
Expert
Salesforce.com
Expert
CLOSING
Expert
CLOSING
Expert
CRM
Expert
CRM
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FORMS
Expert
FORMS
Expert
INTERNATIONAL BUSINESS
Expert
INTERNATIONAL BUSINESS
Expert
MARKETING
Expert
MARKETING
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
SALES MANAGEMENT
Expert
SALES MANAGEMENT
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office
Expert
Microsoft Office
Expert
SAP
Expert
SAP
Expert
Outlook
Expert
Outlook
Expert
Salesforce.com
Expert
Salesforce.com
Expert

Languages

English

Expert

Hobbies and interests

Painting and Reading